To: Doug (Htfd,CT) who wrote (1296 ) 9/16/1998 8:36:00 AM From: Stephen B. Temple Read Replies (1) | Respond to of 3178
SkyWave Delivers Quality of Service Management and Realtime Billing Solution Across Multiple IP Telephony Platforms NetManager 98 Provides Interoperable Solution For Brooktrout, Dialogic and <> September 16, 1998 SUNNYVALE, Calif., Sept. 15 /PRNewswire/ via NewsEdge Corporation -- Meeting the growing demand from carriers and ISPs for integrated Internet telephony solutions, SkyWave Inc. the IP telephony enabling technology leader, today announced the immediate availability of NetManager 98, the company's Quality of Service (QoS) management and real-time billing solution. In cooperation with Brooktrout, Dialogic, and Natural Microsystems, NetManager 98 becomes the first application to control multiple IP telephony platforms, allowing carriers interoperability for their IP telephony billing and quality of service management. NetManager 98, designed to be the "Central Office" of IP telephony, works as a gatekeeper, monitoring and managing all information going both into and out of an Internet telephony gateway. Through SkyWave's GCI (Gateway Control Interface), NetManager 98 not only works as a billing system by generating call records from the gateway, but also as a Quality of Service (QoS) system by controlling gateway functions. The GCI allows NetManager 98, an application running outside the gateway, to control gateway IVR functions, call control functions and event notification. By receiving gateway events in real-time, NetManager 98 is able to make intelligent QoS decisions to offer the highest level of service. NetManager 98, incorporating Portal's Infranet real-time billing engine, includes the following key product capabilities. -- Billing - Allows for multiple billing cycles and exact end-of-period closing, multi-currency conversion, immediate credit-card billing or invoicing, sophisticated accounting and general ledger allocations, and the ability to drive external invoicing systems such as SAP R/3. -- Customer Management - Full suite of administration tools for a customer service call center. -- Caller ID - Caller ID from the gateway can be passed through as authorization of customer. -- Settlement - Accounts between interoperable ITSP networks can be settled automatically. The ITSP can offer real-time billing information through their web browser. -- Improved Quality Performance -NetManager 98 provides real-time gateway and IP network monitoring allowing multiple QoS options. -- Event Rating and Pricing - A real-time rating engine enforces business policies created from a graphical interface on any event or combination of events. -- LCR - Offers Least Cost Routing based on time of day, volume of minutes, capacity at destination gateway and other real-time information. -- Registration - Online or CSR registration provides real-time data validation and credit authorization, instant account creation and customer data collection. -- Prepaid service capability - Web-based registration prepaid service or batch-oriented debit cards are both supported and include hierarchy pricing. NetManager 98 also provides multiple options for authentication and authorization, customer activity tracking, full-function client/server or web based reporting, a billing solution for Microsoft's Commercial Internet Systems, and legacy infrastructure integration. "NetManager 98, combined with our enabling gateway technology and GCI, is a key component of SkyWave's strategy to provide carriers with a total IP telephony solution," said Kevin Nethercott, SkyWave's co-founder and vice president. "The scalability of NetManager 98 is a compelling competitive differentiator that will enable customers to meet the explosive growth potential in IP telephony usage worldwide." "SkyWave's NetManager 98 provides a flexible billing and customer management system on which to build our IP telephony network. We chose it because it is internet-based, has real-time capabilities and because it is a GCI-compatible application," said Koumei Takeda, President of Respo, a Japan based ISP. "We started with service between Japan and the Philippines and wanted a solution that would allow us to connect to other worldwide networks. Because NetManager 98 runs on multiple vendor gateways, we now have a billing system that will carry us well into the future." Pricing for NetManager 98 begins at $200 per port and is available on HP UNIX. About SkyWave SkyWave specializes in solutions for Internet communication and commerce, and offers a comprehensive suite of VoIP-enabling products including: NetManager 98, a QoS management and billing solution; GCI, an interface that allows a CT application to control an IP telephony gateway; SmartWorks CTOS, a middleware product that enables the rapid development of scalable, protocol and hardware independent IP Gateways; and SkyGate 99, a carrier-grade IP telephony gateway platform with H.323 and SS7 support as well as real-time faxing. Additional details about SkyWave's products, as well as general information regarding IP telephony, are available at SkyWave's web site at: www.skywave.net. SkyWave's IP Telephony products will be shown during the VON conference on Sept. 14-18 in Washington, D.C. (booth 30) and at CT Demo & Expo in New York on Sept. 23-25. NetManager 98, SkyGate 99 and GCI are trademarks of SkyWave, Inc. All other company and product names may or may not be trademarks or registered trademarks of their respective companies. SOURCE SkyWave Inc.