To: Esteban who wrote (9683 ) 9/15/1998 8:07:00 AM From: LEVEL7 Read Replies (1) | Respond to of 16892
Esteban:" Do these companies make good on any trades that do not execute that are marketable?" I am happy not to have this answer, I don't experience these problems with my tradestation as yet. Regarding your statement of commission savings with Datek. My tradestaion charges me on avg. $19.95/trade up to 2,000 shares; then add .01 /share thereafter. I also have access to ARCA, ISLD, TNTO, SNET, INCA, ISI & SOES. I firmly believe I would more than make up the annual $10k savings you refer to easily. Yesterday, alot of traders were long TLAB due to the TLAB/CIEN killed deal. Some negative news from a conference call drove the TLAB shares from +7 to -3 over a several minute period. You said you trade 1,500 shares at a clip. If you couldn't get fast execution and confirmation of a sell, what would you do. Sell it again? Maybe it was sold but the confirm may not get back to you until several minutes later. What do you do? Well, if you thought you should have been executed but weren't, you just lost $15,000! Herein lies BIG PROBLEM #1 with Datek. Regarding price improvements, I am very satisifed with the performance of my tradestation in this area. Esteban, maybe you're not experiencing the problems others are and that's great news for you. Like I said, if you are an occassional longer term investor, Datek may be for you. As an active trader you'll be hurt eventually. One last thing. Couple weeks ago I experienced a problem with my tradestations position accounting. My screen said I was short Dell while I was sure I was flat. Dell was falling fast and since I make alot of intraday trades researching my position would have been too time consuming. I decided to cover the alleged short at 106. I contacted the backoffice and explained my dilema. Their computer said I was short the Dell but they would go through a trade by trade accounting. They told me I would not suffer any loss if their accounting was incorrect (meaning although I bot Dell @ 106 to cover a supposed short, if I wasn't really short and Dell went down, I wouldn't lose any $$). Next morning Dell is at 110, I get a call saying I was right, they made the mistake. I made $4 selling the Dell. I have had this happen to me 3 times so far. The other 2 times the covering trade I made went against me but I WAS NOT held liable. This would probably never happen at Datek. It's called customer service. Ever hear people tell you; buy IBM or Dell computer products, you get great customer support. It's worth the money. In the debate we're having, I believe in the long run you're paying more for an inferior product!