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Non-Tech : CYBERTRADER -- Ignore unavailable to you. Want to Upgrade?

To: Howard R. Hansen who wrote (1326)	9/15/1998 7:33:00 PM
From: William W. Dwyer, Jr.	Read Replies (1) \| Respond to of 3216

Hello, Howard I finally had to call in a computer tech to help me. I ended up removing my AGP-style STB Velocity 128 card and my PCI Diamond Viper V330 card. Neither company would talk with me about much, got conflicting answers from them both and no help, that includes Dell. They were all quite pathetic about helping me. I could tell you some stories you wouldn't believe. After screwing around with it for most of the week, wasting enormous amount of time and energy, a tech came over and installed two Diamond Stealth 2000 PCI cards (4 MB each) and had to fiddle around a lot with conflicting IRQ's and drivers to make it work. But it all works good now. My Dell has so much stuff in it that it made it quite complicated. Probably lots of other cards work, but I took the first two video cards that worked and considered myself lucky. STB and Diamond are NOT worth working with, in my opinion. But I'm just quite mad at them both (and particularly Dell) right now. Absolutely no support whatsoever on this seemingly "easy" project. Funny, though, how the Viper box said "Windows 98 Compatible" all over it. But their service techs and sales people both told me it wouldn't work. So, the sucker goes back to local CompUSA pronto tomorrow. I do love Windows 98, though, especially good, fast, stable with CyberTrader, and the extra monitor is definitely worthwhile. I recommend it for anyone who may be interested. If I can help further, please advise. And good luck, Howard! Bill