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Technology Stocks : NEXTEL -- Ignore unavailable to you. Want to Upgrade?

To: Silicon Trader who wrote (7678)	9/18/1998 12:40:00 PM
From: Bernie Diamond	Read Replies (2) \| Respond to of 10227

When I have a problem that pisses me off I go straight to the top! I'm persistent until I get to see/speak to #1. As a former (?) shareholder, and a N customer, what you have to say counts. Forget the local yokels. You gave them their shot and they blew it. From your post it seems they don't really care. A call from you to Akerson and from Akerson to them, will get their _ss in gear. Insist on speaking to #1! Good luck, and I'm truly sorry that N didn't work out for you. BerniE NEXTEL x,xxx

To: Silicon Trader who wrote (7678)	9/18/1998 11:40:00 PM
From: BEAR	Read Replies (1) \| Respond to of 10227

When you call customer care do you get incident # CRITICAL for calling back.Keep in mind i can fix most problems in 5 minutes with customer care.I have 160 units with 3 nams on like 25 units and I do 5 swaps a day between upgrading lingos to galaxy to eagles and customer care is doing a great job for me but it has been a learning process biggest problem I have nextel customer care always wants to treat everyone as a beginner.Good luck Post the problem and I will see if I can HELP.I can't help if you don't have a signal.Rick