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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Saita who wrote (9745)	9/20/1998 11:49:00 PM
From: norm chin	Read Replies (1) \| Respond to of 16892

Help or comment anyone? Recently Datek partially filled one of my buy orders. I wrote to them indicating that they should not have charged me a commission because in the past Datek did not charge me for partially filled orders and that as far as I know Datek has not changed that policy. Here's one their responses follows by a copy of a confirmation from Datek which clearly contradicts their response: ---------------------------------------- Datek Online Customer Support wrote: Dear Mr. Chin, I appreciate the opportunity to respond to your e-mail. Please be informed that it was NEVER Datek's policy to not charged on partially filled orders. The policy on partially filled orders is that so long as the fills are part of the original entry, the entire fill will only be charged one commission fee, no matter how many partial fills are executed. In your previous experience, you were probably not charged a commission fee due to our 60 second guarantee, not because we have a policy of not charging partial fills... ------------------------------------ Dear Norman, Thank you for your order! You... Bought 120 shares of ADBE at 37 3/4 ! Order entered at 10:59:04 on 07/09/97 Order processing began at 11:01:31 on 07/09/97 Order executed at 15:02:28 on 07/09/97 Your account is now ... This order is a partial fill from a larger order. You have not been charged any commission for this partial fill.If your order is not completely filled, the remaining shares are still active.