Off Subject..BRYO has a nice announcement and a couple of good customers:
Brio Technology Adds New Features, Service and Support Offerings to its Award Winning
Business Intelligence Product Suite
September 28, 1998 09:07 AM
PALO ALTO, Calif.--(BUSINESS WIRE)--Sept. 28, 1998--
Immediate Availability of Brio Enterprise Version 5.5.4 Enhances Offerings For Organizations
Deploying Business Intelligence Globally
Brio Technology, Inc. BRYO today announced significant enhancements to the Brio Enterprise suite
of business intelligence products.
Available immediately, the new features in Brio Enterprise 5.5.4, as well as new service and support
offerings, enhance the company's ability to provide world-class business intelligence solutions for
global organizations. New product features include improved security, internationalization with Double
Byte Character Set (DBCS) support and enhanced support for multidimensional data sources.
"We are pleased to announce this set of product and service upgrades, which extends Brio's ability to
deliver business intelligence solutions for the extended enterprise," said Katherine Glassey, Brio's
chief technology officer and executive vice president of products and services. "In particular, as our
customers extend their deployments across the Web and around the world, we are focusing on
meeting their needs for foreign language versions of Brio Enterprise, full double-byte and international
character set support, and enhanced security options for large Web deployments. We are also
committed to scaling up our training and support capabilities to deliver world-class services for our
global customers."
Brio Adds New Features
Available immediately, Brio Enterprise offers new features to provide enhanced security and easier
administration. With Brio's new Open Authentication Model, customers can leverage previous
investments in setting up secure application environments, as well as save maintenance and setup
time and simplify access when deploying Brio Enterprise across an Intranet. Brio's new user-defined
JavaBean Authentication feature enables integration of existing security systems with the Brio
OnDemand Server, allowing organizations to maintain a single source of login authentication.
"We recently chose Brio Enterprise as our corporate standard for business intelligence -- in large part
because of Brio's great Web capabilities," noted Jim Jacobson, Chief Information Officer for Micron
Electronics. "With nearly all of Micron's users accessing business information daily via Brio's Web
products, the added features in 5.5.4 -- such as showing values and remarks via the Web -- are great.
With this enhancement, our Web users can access meta data as seamlessly as users in a
client/server environment."
Also with this update, Brio's Web-enabled products now support the Secure Socket Layer (SSL)
protocol to access documents for viewing and analysis, benefiting companies like Tokai Financial
that want to publish data sets and reports securely to their intranet or extranet community. John
Quinn, team leader for Management Reporting at Tokai Financial, adds, "We're using Brio Enterprise
5.5.4 to deploy an extranet solution here at Tokai Financial that's going to provide extensive credit
portfolio information to our partners in the leasing industry. With Brio's Web-based business
intelligence products now supporting the SSL protocol, our partners can query and analyze
information on the Web in a secure environment."
In addition to the recently announced Japanese and simplified Chinese language versions of Brio
Enterprise , the Brio Enterprise product family is now available with full DBCS support, enabling
organizations to use Brio's English-language business intelligence software to query, analyze and
report against double byte data in other languages such as Korean and traditional Chinese.
"As Brio's primary distribution partner in Japan, Canon is especially pleased with Brio's effort to fully
internationalize the Brio Enterprise product family," said Kaoru Hirose, president of Canon Systems
Globalization, Inc. "The top-to-bottom implementation of DBCS support which Brio has implemented
in version 5.5.4 means that the Japanese and English versions are synchronized, guaranteeing that
Japanese and U.S.-based multinational customers have 100% compatibility across their
deployments."
Reflecting the company's commitment to be the universal front-end for business intelligence, Brio has
extended its client support for multidimensional data sources. With the addition of support for OLE
DB for OLAP, Brio Enterprise now provides connectivity to all multidimensional data sources using
the new API, including Applix TM1, SAS, NCR TeraCubes and Microsoft SQL Server 7. Brio's
multi-tier architecture also allows any Web client -- regardless of operating system, browser, etc. -- to
use data sources connected via OLE DB for OLAP. Brio also provides native support for Informix's
MetaCube family of decision-support software. For more information on Brio's integration with
MetaCube, go to brio.com. For more information on Brio's support
for OLE DB for OLAP, go to brio.com.
"Commercial availability of best-of-breed enterprise business intelligence products with OLE DB for
OLAP connectivity is a significant advantage for our customers," said Steve Murchie, data
warehousing product manager at Microsoft. "It is exciting to see such early availability of OLE DB for
OLAP connectivity from a pioneer in the business intelligence market. A charter member of
Microsoft's Alliance for Data Warehousing offering certified BackOffice logo products -- and now
delivering out-of-the-box OLE DB for OLAP support -- Brio has proven leadership in delivering products
which successfully take advantage of Microsoft's Data Warehousing Framework."
Brio Boosts Services with Offerings Designed for Global Corporations
Greatly enhancing its ability to provide full support for customers with distributed, global operations,
Brio now offers four levels of technical support, including new GlobalPlus(tm) 24x7 worldwide support
via toll-free telephone, email and the Web. Through Brio's unique Web-based support capabilities,
Brio customers can receive complete technical support via the Web, with the ability to initiate,
monitor and control support requests. In addition, new three-tier support now ensures that technical
support requests are handled at the appropriate level. And, by increasing the number of support staff,
Brio has dramatically reduced time to problem-resolution by 85%.
Brio Increases Training Options and Streamlines Process
Demonstrating a strong commitment to helping customers ensure successful implementation of their
business intelligence solution, Brio boosted the number, type and accessibility of its training offerings
with a curricula tailored to meet the needs of the end user. The company expanded the number of
training courses and streamlined its training registration process with the implementation of
automated public and on-site class registration via the Web. In addition, Brio now offers
computer-based training that makes it easier for large, distributed organizations to quickly get their
end users up and running on Brio's Web clients in just two hours.
To further meet the growing demand for end user training on Brio Enterprise, Brio established training
partnerships with a number of organizations, including: Access Graphics, Actium, Braun
Technologies, Inet Space and Vision Associates. In addition, Brio enhanced its certification program
to include multiple levels of certification and tripled the number of Brio certified instructors.
About Brio Technology
Brio Technology, Inc. BRYO is a leading provider of enterprise business intelligence software. Brio
develops, markets and supports software products that improve the ability of business professionals
to make timely, fact-based business decisions. Available in five languages on ten platforms, the Brio
Enterprise suite of products is used by businesses in more than 20 countries. Brio products are
available through direct sales and services organizations located in the United States, Canada, the
United Kingdom, France and Australia, and worldwide through VARs, resellers and distributors. Brio
has commercial relationships with Access Graphics, Hewlett Packard HWP , IBM IBM , Microsoft
MSFT , Netscape NSCP , Oracle ORCL and Sun Microsystems SUNW . Brio Technology is based in
Palo Alto, California, and can be reached on the World Wide Web at brio.com, or by
calling 1.800.879.BRIO.
Brio Technology, BrioQuery, BrioQuery.Server, Brio.Insight and Brio.Quickview are trademarks of Brio
Technology. Other trademarks used throughout this document are trademarks of their respective
holders.
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