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To: manny t who wrote (3451)9/25/1998 9:04:00 AM
From: Larry Brew  Read Replies (1) | Respond to of 4074
 
manny t, I wasn't contacted, but have purchased a new computer
already. I would be on file as Lawrence Brew. A couple months ago
I had a modem card replaced and shortly after, I had an a-drive, e-drive and another modem problem. I wish I could remember the name of the technician or engineer that assisted me over the phone. Most excellent troubleshooting I'd ever received. The modem was a software
problem when I reloaded in dos. The cd-rom was a loose connector and
the a-drive was a bad cable to the mother board, which I had a spare.
About 2 hours of ' over the phone repair. ' Again excellent!
It's that sales department. Serious problems. I don't want to give
names on the web. They should be documented on various phone calls
as the calls are recorded.
Larry