To: Ben Antanaitis who wrote (23923 ) 10/5/1998 2:00:00 PM From: Spartex Read Replies (1) | Respond to of 42771
computerworld.com Chicago Merc trades OS/2, NT for NetWare Sharon Gaudin << "NetWare 4.0 would support more users than NT 4.0, and NetWare 5.0 will support even more and be quite a bit faster than that," Miller said. He also said the switch in operating systems should slash the time IT spends on support calls. Right now, Miller said, he has six technicians who spend 100% of their time on service and support. He expects that to drop to 30%. Furthermore, the exchange's eight IT executives spend about 70% of their time picking up support calls that are too complicated for technicians. That should drop to 10% or less, leaving them much more time for application development, Miller said. Salvador and Miller said their support headaches will be eased by implementing Novell Directory Services (NDS), which was designed to track various client operating system components from one central server, and Zenworks, a remote administration tool that lets IT workers do diagnostics, maintenance and software distribution from their own desks. The CME probably also will use Novell's NDS for NT 2.0 tool, which replaces NT's domain system with NDS. Miller is interested in checking out NDS for Solaris as well. NDS automatically updates the central database of all clients' settings across the network, whereas NT's domains must be manually managed on each server. With NDS on most of its servers, the CME will have an umbrella directory to manage much of its system from a central point, Miller said. Miller said he also expects to save time in desktop setup. "With Zenworks and NDS, we could push all the software down and do most of the configurations from one place. ... We wouldn't be running all over. That could save ... easily months and months of work time," Miller said, referring to the 950 new PCs that will be coming in. >> Nothing like a real story from the street. This is proof in the pudding IMHO. Go NOVL! QuadK