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Technology Stocks : Discuss Year 2000 Issues -- Ignore unavailable to you. Want to Upgrade?


To: John Mansfield who wrote (2669)10/7/1998 6:39:00 PM
From: John Mansfield  Respond to of 9818
 
'Debugging the fast-ticking
technological time bomb
At a Labour party conference fringe meeting last week,
Margaret Beckett said that "late and somewhat
reluctantly" she had concluded that the 2000 computer
problem - the so-called "millennium bug" - could not be
entirely resolved and that the focus must now be on
prioritisation and contingency planning. Precisely the
advice she was given in May 1997. But that was 16
months ago - and there are now less than 15 months to
the millennium.

At the end of the 20th century we have allowed
computers to lock our world into a complex network of
interdependencies. A network that no one fully
understands. Any failure could be disastrous. The
workings of the financial world are utterly dependent on
computers - to an extent inconceivable 20 years ago. If
those systems are unable to handle the transition to 2000
the present world economic crisis will worsen incalculably.

Some failure is now inevitable. The only uncertainty is its
extent: it could damage the well-being of millions of
people - their jobs, their welfare, their future. Mrs
Beckett, the minister charged with fighting the "bug", is
right: we have neither the time nor the resources to do it
all.

It need not have been so bad. Surveys conducted early
last year indicated that more than 90 per cent of senior
people in the UK's private and public sectors had heard
of the problem - although few understood it. That was
probably higher than in any other country. It was a basis
from which we could have built an outcome that would
have been hugely beneficial to Britain and, by example, to
the world. But it was squandered.

Throughout the summer of last year, despite urgent pleas
to ministers, the issue was largely ignored by the
Government. And, when it eventually took action, it got it
wrong. It is still getting it wrong.

In September 1997 the Government announced the
formation of its campaigning body, Action 2000. But
virtually nothing came of it for five months - ten months
after the general election. Then it made the mistake of
focusing on smaller companies, assuming that larger
businesses had matters under control. And it trivialised the
problem by adopting the "millennium bug" label, complete
with silly cartoon. Not surprisingly, many people haven't
taken the issue seriously.

The Government's programmes have continued to slip -
prompting severe criticism by the National Audit Office,
the Audit Commission and the Public Accounts
Committee.

In March Tony Blair made what should have been a key
speech. He spelt out the problem eloquently: "If we don't
tackle this problem, the economy will slow . . . We must
turn awareness into action and we must do it now . . . This
is a unique problem . . . We will train 20,000 bug busters .
. . We propose that the G8 set up a council of experts . . .
We are working with our international partners . . .
Normal processes will not meet it. But by treating this as
an emergency, we can make Britain one of the world's
best prepared countries."

Six months later all this is in disarray. The £10 million
"millennium bug" campaign has failed to wake up smaller
business. Few have signed on for the £26 million (and
nonsensical) "bug buster" army. The first meeting of the
G8 experts was pathetic. Jan Timmer, the former Philips
chief and head of the Dutch year 2000 initiative, criticised
Britain for failing to give a lead during its EU presidency.

To have allowed this to happen is careless. To continue
on the same track would be unforgivable. A fresh start is
needed: as the Prime Minister said in March, we have to
treat this as an emergency. But this time he must mean it.

It means the appointment of a Cabinet minister with sole
and full-time responsibility for getting us out of this mess.
That minister's immediate task must be:

To ensure that senior people in the public and private
sectors take personal responsibility for the issue, putting it
at the top of their agendas - despite the multitude of other
current difficulties. It is far too important to leave it to
computer people.

To stop the slippage of government programmes. And if
that means extra resources, then so be it.

To shake up the Action 2000 organisation, cutting out
bureaucracy and abandoning the "millennium bug" and
"bug buster" foolishness - establishing this as an issue of
the utmost seriousness and targeting large as well as
smaller businesses.

To ensure that the UK's real millennium experts (there
are many - although few, if any, in Action 2000) are
brought fully into the national programme.

To demand transparency and public accountability from
the utilities - chief executives should be asked to state
publicly the readiness or otherwise of their services. Only
that way can the rest of the economy make sensible
contingency plans.

To publish the Government's contingency and damage
limitation proposals as they are developed, thus
encouraging comment from the private sector which
should be persuaded to be equally open.

To foster a widespread public debate on the issue -
thereby engaging the efforts and imagination of ordinary
people in anticipating and tackling the inevitable problems.

Initiate a significant global programme - first, to establish
any dangers or weaknesses in the global infrastructure and
then to take whatever remedial action is practicable. This
will he hugely expensive but is vitally important.

This extraordinary threat to our society will be overcome
only if the Government provides a clearer voice and
stronger leadership - and, above all, a vastly greater sense
of urgency. This time it must not falter.

Robin Guenier is director of Taskforce 2000, an
independent millennium campaign group,

sunday-times.co.uk