To: Harry J. Finn who wrote (7900 ) 10/15/1998 10:39:00 PM From: Frederick Smart Respond to of 10227
Harry: >> Sales force having problems because nobody guiding them and this is problems because they just hired a slew of new ones. They need help and assistance and can't get it. Service is not very good after the sale. Could be trouble down the road. >> Nextel suffers from being a one horse pony in a mutihatted, open information universe. Ackerson is not aware of the turnover at the local level. Reps are leaving to greener pasters - the majority of what are in "indirect-land" where they can resume selling Nextel but bundle long distance, internet and a whole slew of other services into their warm network channels. NextLink is de-linked in my opinion. Craig could be doing so much better tying these two together, but egos in "N" land are too big. Service after the sale is fine as far as I can see. Nextel's billing still needs a lot of work. The i1000 phone is doing great as far as I can tell. I'm expanding my network - now over 110 phones here in Chicago. Our monthly billing is from $10,000-15,000 per month. Nextel's missing market is the market that I am pursuing with a vengence: trust networks between individuals between and among separate companies who desire to work together more closely. We wire these people with Nextel phones, IP-telephony, webpages, referral technologies, talking e-mail, PDA's, etc. in ways that increase their productivity, creativity and sales. We have an expanding warm market far beyond the 110 in our originating "trust network" here in Chicago. I know this sounds crazy, but I will report back to you guys on my progress. We will be expanding to three other cities over the next few months. Keep in mind that IP telephony is really going to surprise everyone. We are firmly committed to this trend and have a perfect match with Nextel. We can pay 4.9 cents on our IP LD calls instead of Nextel's 15 cent rate. In addition, we get a ton of services that I've been waiting for Nextel to deliver: 99 fax on demands, 99 voice mailboxes, caller hold, 9 way caller conferencing, music background, virtual assistant, subconferencing, caller ID notification, fax send/receive from anyone anywhere anytime, etc. Nextel should buy this little company based in Draper UT - I-Link. They have the best patents in the business, utilize network marketing and are growing fast. Nextel and network marketing would be a huge HOME run. Craig, I hope you are listening. If anyone wants my opinion you can contact me via my new companies website at: smartbandwidth.com We still have lots of Yankee tickets for the series. Just call 877-99-SMART. Ask for Scottie. Jimmyoo, we got your message for tickets today. Feel free to call back.....