To: pat mudge who wrote (6969 ) 10/13/1998 6:22:00 PM From: MD Bryant Read Replies (1) | Respond to of 18016
New Release of CrossKeys Resolve Extends Multivendor Offering to Include Ascend ATM Support DALLAS--(BUSINESS WIRE)--Oct. 13, 1998-- CROSSKEYS (NASDAQ:CKEYF - news; TSE:CKY. - news) CrossKeys Resolve(tm) Release 2.2 provides an interface to Ascend's Network Management System, supports network services that span multiple networks and extends web-based functionality for customer reporting. CrossKeys Systems Corporation (NASDAQ:CKEYF - news; TSE:CKY - news), a leading supplier of service, network and element management applications software for telecommunication service providers, today announced the newest release of its service level management software, CrossKeys Resolve Release 2.2. This release extends CrossKeys Resolve software to a whole new market and uniquely offers solutions to carrier-class issues in the global telecommunication industry. CrossKeys will be demonstrating this newest release at Telemanagement World. Key features of CrossKeys Resolve 2.2 software include proven implementation of its multivendor capabilities through support for Ascend Communication's network management system (NavisCore); a customer-centered, end-to-end view for services spanning multiple network domains and for services that are in a series within a network; and enhanced Web-based reporting for increased customer access to SLA-related reports. ''This new release of CrossKeys Resolve software maintains CrossKeys leadership as the carrier-scale service management solution,'' says John Selwyn, President and CEO, CrossKeys. ''Support for Ascend NavisCore ATM-based services demonstrates our multivendor capabilities, extending our software to new customers and new market opportunities for CrossKeys. Our ability to support services across multiple networks, or which are linked in series, is unique in the industry. Web-based reports make our flexible analysis reporting more readily accessible to a service provider's end-customer.'' ''CrossKeys Resolve addresses carrier-scale issues through its scalability as well as interoperability and integration into a service providers business environment,'' says Elisabeth Rainge, Research Manager with International Data Corporation (IDC), a prominent market research firm. ''CrossKeys Resolve 2.2 offers the ability to intelligently monitor and correlate service metrics across multiple network domains, providing the overall view of a customer's end-to-end service. It demonstrates CrossKeys customer-focused view of network and service.'' Ascend NMS Interface CrossKeys Resolve extends its industry-leading service management capability to integrate ATM events and statistics from the Ascend NavisCore network management system (NMS). Extending Resolve beyond the Siemens/Newbridge MainStreetXpress(tm) 46020 Network Manager increases CrossKeys addressable market for its software. The Ascend Interface has been implemented with the Multivendor Framework functionality of CrossKeys Resolve that was announced in August, 1998. Frame Relay support for Ascend NavisCore is scheduled to be integrated by the end of this year. Serial Services The ability to support ''Serial Services'' makes CrossKeys Resolve software one of the only service management applications to deliver service assurance spanning multiple network domains. Due to increasing merger, acquisition and alliance activities within the telecom industry, a business customer's service may span several service providers' networks and environments. These new global telecommunications consortia need to provide a ''single point of contact'' for their major business customers. CrossKeys Resolve software allows a multi-network telecom service provider to collect Quality of Service (QoS) information from the various member networks forming the fabric of the telecommunications infrastructure. CrossKeys Resolve 2.2 has the intelligence to model the full end-to-end service. This multi-network information is consolidated in Serial Service Components that accurately represent the end-to-end service provided. With the end-to-end service modeled, the CrossKeys Resolve product can measure the overall performance against the Service Level Agreements (SLAs) negotiated between customers and service providers. CrossKeys Resolve software provides value in rolling up the information seamlessly. It delivers SLA information from a single point to the customer, rather than as a set of reports from each separate network. Web Reports The enhanced web-based reporting capabilities in this release gives direct access to CrossKeys Resolve reports to a telecom service provider's end-customers. Service providers will be able to offer this feature to their end-customers as another CrossKeys Resolve-based selling point. ''CrossKeys Resolve software leads the industry with its support for multiple technologies, scalability of over 100,000 service components and customized reporting flexibility,'' says Mr. Selwyn. ''This release further demonstrates CrossKeys industry leadership in addressing service and network management from the customer perspective. We respond to carrier-class problems with carrier-class solutions.'' About Resolve Resolve is a portfolio of network and service management applications used by the leading telecommunication service providers around the world. Service providers can offer service performance-oriented and customer-focused information about the network to their corporate customers. Service providers use this facility to mine valuable information from their networks and Operational Support Systems (OSS), streamline operations, launch advanced services, and provide unequaled customer care. By offering this customer and service-oriented view, CrossKeys Resolve software enables highly effective monitoring of key differentiators, such as service level agreements (SLA) and Quality of Service (QoS) guarantees. By placing customers and users at the center of performance monitoring and reporting, CrossKeys Resolve gives a service provider's operations, marketing, sales and customer care departments the software applications they need to deliver on usage and availability-based SLAs. About CrossKeys CrossKeys Systems Corporation (www.crosskeys.com) is a leading developer of service, network, and element management solutions for telecommunication carriers, helping them gain a competitive advantage in deregulated markets. CrossKeys combines a commitment to research and development with experience in the world's most demanding telecommunication markets to deliver highly advanced software applications. A leading supplier to Newbridge Networks Corporation, Compaq, and Siemens AG, CrossKeys products help service providers deliver differentiated services, implement new technologies, and manage multiple vendor networks. CrossKeys has been ISO 9001 certified since 1995. CrossKeys Systems Corporation is a public company whose common shares are listed for trading on NASDAQ (CKEYF) in the United States and on The Toronto Stock Exchange (CKY) in Canada. CrossKeys and logo are registered trade marks of CrossKeys Systems Corporation. All other trade marks are the property of their respective holders and are acknowledged by CrossKeys Systems Corporation.