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Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Mohan Marette who wrote (71986)10/14/1998 2:46:00 PM
From: Dell-icious  Read Replies (3) | Respond to of 176387
 
Must read, from thestreet.com:

thestreet.com

Top Stories: Driving Dell's Business Model

By Eric Moskowitz
Staff Reporter
10/14/98 1:46 PM ET

AUSTIN, Texas -- Smart leaders hire smart
managers. Perhaps that is what separates
Michael Dell from some of his peers.
While Dell weaves the vision for his
company, it is up to Kevin Rollins, one of two vice-chairmen, to make sure
the Dell (DELL:Nasdaq) machines hum without a murmur.

Rollins runs half of Dell's worldwide operations,
including the Americas region and the Pacific Rim,
while Mort Tofler, the other vice-chairman, runs the
rest. "Michael [Dell] really has hired Mort and
myself to run the business, so he can spend his
time thinking about customers, the company,
technology, and where it's going."

It's not easy being the leader in a market where
everyone is queuing up to take away market share
at the first sign of weakness. Rollins is concerned
about almost everything and everyone. "We really
believe [former Intel (INTC:Nasdaq) chief] Andy
Grove's 'Only the Paranoid Survive,'" he says. "We
eat, sleep and drink IBM (IBM:NYSE), Compaq (CPQ:NYSE), Fujitsu, NEC
(NIPNY:Nasdaq), Toshiba to try and find out what the heck they are doing."

It's no accident that Rollins, a former director at technology consultants
Bain & Co., named a host of Pacific Rim computer manufacturers. He is
spearheading the company's efforts in the dilapidated region, and
personally launched Dell's new manufacturing facility in Xiamen, China,
last year. Result? Dell had a 35% sales growth rate in China over the first
half of the year.

But China still plays a small part in Dell's overall plans. In fact, Rollins is
quick to point out that Dell's Pacific Rim operations will not impact Dell's
"top or bottom line" for at least two or three years. "We know there are
some economic and exchange rate risks over there, so our operations over
there will remain a very small piece of our total business," he explains.

What about the region's continuing economic woes? Surprisingly, Rollins
thinks a downturn in the economy might actually help Dell's business
going forward. "We believe our model is sustainable, and may even
strengthen a bit in the event of a downturn," he explains. "Look what
happened in the Pacific Rim during that region's downturn."

Over the first half of this year, Dell had a 35% year-over-year increase in
Pacific Rim revenues, while much of the rest of the PC industry was
struggling just to break even there. "I don't see any reason why we can't
continue to be profitable over there," says Rollins, who also is responsible
for Dell's worldwide sales and marketing.

Many of Dell's competitors, by entering the sub-$1,000 PC market, seem to
be sacrificing profit margins in the U.S. to maintain market share. But not
Dell. Rollins argues that the company -- which recently branched out into
selling servers -- will not play that game.

"When the Japanese began making economy-box cars, American auto
companies switched to minivans and trucks," he says "We are saying that
we will always be competitive on the low-end desktop level." That's a jibe
at IBM, Compaq and Hewlett-Packard (HWP:NYSE), who are struggling to
keep PC margins healthy. "IBM's PC business has not been formidable and
HP doesn't have as clean a product line," says Rollins, who adds
disparagingly that Compaq bought DEC for its services business, and not
for its notebook computers.

Yes, Rollins sounds arrogant but he can since Dell hasn't disappointed its
investors yet.

But it could happen, and some Dell investors are worried about the
company's reliance on Intel chips, especially after the chipmaker
announced another delay in its 64-bit Merced chip. Rollins says Dell isn't
lowering its forecasts to people because "there are plenty of legs left in the
Pentium 32-bit architecture." Sure the delay could give Sun's
(SUNW:Nasdaq) Unix servers a little bit longer period to run, but Rollins
doesn't see a long-term impact.

"The people we are talking to are still planning to go to [Windows] NT
5.0," says Rollins, who points to the company's growing server business as
evidence. "Our server business can still grow significantly in these new
markets whether or not Unix has another year of heyday or not." Dell
currently has 8% of the worldwide server market and 20% of the U.S.
market in terms of unit shipments, according to the latest figures from tech
researchers International Data.

Although Dell's PC competitors are busily switching to non-Intel makers
such as Advanced Micro Devices (AMD:NYSE), Rollins stresses that he
doesn't expect to lessen his reliance on Intel's chips.

Another development that could burst Dell's balloon is a slowdown in
information technology spending in 1999. Since the company has a large
base of large corporate customers, including the U.S. federal government,
analysts such as Steven Milunovich at Merrill Lynch argue that the first
thing chief information officers will cut back on next year is PC spending.
"You may very well see an IT downshift next year, but you also saw one in
1998," says Rollins. "This year, companies did shift some of this money to
Y2K problems, and next year I believe they will be able to look past this
and buy more hardware."

It's not hard to deflect these potential dilemmas now, especially since Dell
has been so adept in dealing with similar issues in the past. But in this
market, where even good earnings numbers are not enough for skittish
investors, any corporate spending slowdown could give Dell investors
sleepless nights.

Rollins insists, however, that investors shouldn't worry about its reliance on
corporate spending or Intel because Michael Dell has a few more visions
up his sleeve. "It's true, we have not implemented all of Michael's visions
yet, but they are out there," says Rollins.

Is there a limit to how high Dell can go? After applying its direct model to
PCs, laptops, servers, workstations and storage equipment, what else is
there for Dell to make? Anyone need a TV set?

© 1998 TheStreet.com, All Rights Reserved.



To: Mohan Marette who wrote (71986)10/14/1998 2:48:00 PM
From: T L Comiskey  Respond to of 176387
 
Sen wins this year..........Them Indians are SMART FELLERS ... EH Mohan ggggggggg ...T



To: Mohan Marette who wrote (71986)10/14/1998 2:49:00 PM
From: Dell-icious  Respond to of 176387
 
Another must read, from thestreet.com:

thestreet.com

Top Stories: Touring the Defect-Free Digs at Dell

By Eric Moskowitz
Staff Reporter
10/14/98 1:46 PM ET

AUSTIN, Texas -- You know you're in
Austin as soon as you step off the plane
because instead of seeing advertising for
car-rental companies or Broadway shows, you are surrounded by ads for
information-technology consulting, Samsung Semiconductor and the Dell
(DELL:Nasdaq) factory outlet.

It is odd to discover that Dell also sells refurbished PCs and peripherals in
local outlets, because the company has seemingly mastered selling direct
by phone or on its Web site. After all, CEO Michael Dell's direct business
model and hyperefficient manufacturing method made him a
multibillionaire and created hundreds of Dell millionaires.

In the 1990s bull market, Dell is just
about the best-performing stock in
America. Even after this summer's
technology-tinged collapse, the stock is
up 131% year to date and an
incredible 8,000% over the last five
years, according to Baseline. To get
that kind of performance, Dell has had
to be one step ahead of its PC rivals.
Now Dell is applying its proven
direct-sales model for PCs to other products, including servers, workstations
and, most recently, storage equipment. That can't be good news for its
competitors, which are counting on these higher-margin areas to insulate
them from the pricing war raging across the desktop computer landscape.

To understand Dell's magic, take a
look at its Round Rock, Texas,
compound, where the company
likes to show off its Metric 12
manufacturing facility, which
produces 65% of the PCs made for
its corporate clients in the
Americas region. It's bright,
squeaky clean and so closely
monitored that the temperature
never strays from 76 degrees, says
Dell's senior operations manager,
Bill Wischmeyer. It takes Dell just
five hours to put together a PC for
its mainly corporate customers, and
five days to ship the final product
out of the door. (See chart.)

The standards at Metric 12, which
will be replicated in China and
Brazil over the next year, are so
high that it has been declared a
"defect-free zone." This means if there are any malfunctioning
components, vendors such as Western Digital (WDC:NYSE), Quantum
(QNTM:Nasdaq) and Maxtor (MXTR:Nasdaq) will replace them with no
questions asked.

What about Dell's inventory? It's sitting outside Metric 12 in 35 nondescript
trailers. When one of the trailers gets light on inventory, one of Dell's
vendors nearby rolls up with another trailer, full of motherboards, PC cards
and all the other guts of the PC. No wonder the company only has eight
days of inventory -- the best in the industry.

This translates into a huge cost advantage for Dell. With component
pricing falling at an average of 1% a month this year, holding large
inventory is a costly business.

Dell is replicating its direct model to build servers, storage equipment and
workstations, three product lines that should sport even better margins than
its desktops. In the next month, Dell is opening a plant that will exclusively
build servers and workstations near Metric 12, says Wischmeyer. Already, its
server business -- using the same build-to-order model it uses for its PCs --
has zoomed up the market-share chart.

Dell's Five-Day Manufacturing Model
Day
Location
Action
1
Call Center
Order received
2
Production Control
Production unit makes sure Dell has
all the PC parts it needs for order.
3
Accounting
Order spends a day in company's
accounting unit.
4
Manufacturing
PC is made

Step 1:
Kitting
Assembling all the parts needed per
unit into a box.
Step 2:
Build
Employees put together PC and
quick-test each unit.
Step 3
Extended test
If there's a problem in the PC
quick-test, it goes here for more
extended tests.
Step 4:
Boxing the PC
The box or tower gets boxed and then
shipped to the distribution center.
Manufacturing Time: Around 5 hours.
5
Distribution center
This is where Dell places all the
necessary peripherals in the box for
shipment.

"We have gone from No. 9 in the server market, with a less than 2% market
share in 1996, to a No. 2 position and a 20% share in the U.S.," boasts
Scott Weinbrandt, Dell's director of server brand marketing. Dell now is
fourth in worldwide server market sales, with 11.3% share of unit shipments,
according to International Data. The company is now ramping up its
storage business, a strategy to give Dell a more comprehensive package of
hardware products for its enterprise clients, says Weinbrandt, who counts
EMC (EMC:NYSE), Storage Technology (STK:NYSE) and IBM (IBM:NYSE)
as its biggest competitors in this space. "We want to pass along storage
models at lower price points than our competitors who have been gouging
customers for years," says Weinbrandt, who confidently added: "We will
never be undersold on price."

This can-do confidence also can be found in Dell's sales force, which
resides in Building No. 3 at Round Rock. This is where deals are done. The
200-strong sales force is broken up into regional teams with very specific
performance goals tied to employee compensation. Some more creative
team names are the New York Mobsters and the Mid-Atlantic Maniacs.

Why do you need a sales team if Dell's direct-order model is wowing fans
and rivals alike? To get the big corporate accounts, Dell gives its larger
enterprise customers steep discounts that make Dell's prices comparable to
its top competitors', says Eric Brown, Dell's national business development
manager. "We couldn't have our kind of revenue growth if we didn't do
this," whispers Brown.

That might explain why, in its most recent quarter, Dell's revenue was up
54%. Brown adds that employee compensation is now also tied to selling
higher-end server and workstation products, perhaps another reason why
Dell's gross margins have remained stable this year in the face of all this
price competition from Compaq (CPQ:NYSE) and Hewlett-Packard
(HWP:NYSE). In its July quarter (Dell's fiscal year ends in January), gross
margins edged up to 22.7% from 22.2% in the year-ago quarter.

The company also seems to be ahead of the pack in Internet sales through
Dell Online, which account for $6 million a day, or between 11% and 12%
of the company's revenue. But ever the taskmaster, Michael Dell wants
50% of revenue to come from online sales by January 2001.

To keep its best customers happy
and loyal, Dell Online has set up
7,000 personalized,
password-protected intranet sites
called "Premier Pages" that can
be used by companies to get
prices, company discounts and
the latest product releases. "And
we can put these up for a
company in 24 hours," says
Michael Swart, Dell Online's
head of personalization and
publishing.

Dell's move toward e-commerce and higher-end products is no surprise: In
fact, all of its competitors in this space are moving that way as well. But
when Dell decides to go in a certain direction, it simply executes better
than its peers. Although it was a late entrant into the server sweepstakes, for
example, Dell showed server sales growth last year of 208% over the year
before, by far the best in the industry. And it should be able to make similar
inroads in the storage market. How can you be sure? It's the business
model.

© 1998 TheStreet.com, All Rights Reserved.



To: Mohan Marette who wrote (71986)10/14/1998 2:55:00 PM
From: Lee  Respond to of 176387
 
Hi Mohan,..***Off Topic***

Thanks for the info. Very interesting and very heavy. I guess somebody should forward his book to the N. Koreans although it might be too little too late in that sad situation.

Sen's best-known work in this area is his book from 1981: Poverty and Famines: An Essay on Entitlement and Deprivation.

Regards,

Lee

Edit - Now, if only the Braves can pull off another miracle tonight! <VBG>