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Strategies & Market Trends : Position Trading Forum -- Ignore unavailable to you. Want to Upgrade?

To: Junkyardawg who wrote (3625)	10/17/1998 1:15:00 PM
From: Lee Lichterman III	Respond to of 7247

Not a trading legal expert but I am a Waterhouse customer. Call them up immediatelly and find out what they have to say. They are usually very good about rectification of their errors. They have filled me on orders that they should have done before but missed out on after the fact. Not to scold, but in the future, I suggest you use the "change order" option that is on their "Account" link to the left of their web broker page. Before you even said what happened, I had already figured out what was going to happen once I read you had entered "another order". You must use the change order to make a conditional "only do this order if the other order cancels type trade." Good Luck, You might need it. L3

To: Junkyardawg who wrote (3625)	10/17/1998 1:51:00 PM
From: FDHIII	Read Replies (3) \| Respond to of 7247

Lamar.... I am not a Waterhouse customer but I seriously sympathise with you. I had a similar expierience with datek, their server was down and when I went to place my limit order on a falling stock I quickly had to replace the order because the stock had fallen so fast. I finally called datek and resolved the problem through selling the stock over the phone. I was finally elated to have the whole expierience over with right? WRONG! About a week later The stock mysteriously reappeared in my account AGAIN.....Now furious I quickly sold the stock yet AGAIN....at around $4. Problemo solved right? WRONG yet AGAIN! The stock left my account and YET AGAIN about a week later showed up in my account a second time as a SHORT position this time! Now ranting and raving, furious beyond belief.... I called up datek and was quickly reassured that all would be well by the end of the day which nothing could be farther from the truth because I was given this constant, condecending, crapola, "duh" sort of atitude from every datek employee from here to the yellow brick road! I explained to them that I simply sold the stock over the phone and it reappeared in my account the next day where I again sold it and yet another week later it reappeared in my account as though I was shorting it. But yet I coulden't short the stock because the stock was unmarginable at only $4 yet datek let me do it anyway. Since then I have changed to MBTrading and have had no such problems since then. I wish the best of luck to you...let me know how you do...you are NOT alone! best regards- F~

To: Junkyardawg who wrote (3625)	10/18/1998 12:36:00 AM
From: DayTraderKidd	Read Replies (1) \| Respond to of 7247

Lamar, I had the same thing happen to me last Friday. I bought xcit on Thursday so I could play there earnings announcement. Friday it opened a few point higher. I put in a stop sell. When the price of the stock fell below my stop it appeared that my online account did not execute my sell so I put in an additional sell at Market. As it turns out they also did a short on my second sell order. I feel fortunate enough to have been ontop of this from the beginning and xcit has fallen a few points since they did a short for me. My account is also not set up for shorting. I am not sure if you have any recourse or not. My question to you is did Waterhouse execute your trades on a timely fashion and just not post it to you or did they delay the executions? Peaceful