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To: damniseedemons who wrote (22777)10/24/1998 6:31:00 PM
From: Glenn D. Rudolph  Respond to of 164685
 
The Internet Capitalist
SG Cowen Internet Research
6
vast majority of these vendors' revenue came
from straight search and directory, employing
these figures made some sense. Now, however,
(and increasingly in the future) the portals are
deriving revenue from any number of
disparate sources, including sponsorships,
commerce, merchandising, direct marketing,
and promotion to name a few of the bigger
opportunities. Not all of them are priced
simply on a CPM basis.
To address this limitation, the industry moved
beyond CPM and started measuring “reach”;
that percent of Web users that a portal had
contact within the last month. And though a
combination of CPM, inventory utilization,
and reach has helped the Street better
understand the relative differences in these
businesses value, it does have its own
weaknesses, not the least of which is that
reach alone tends to treat all of the portal
players' inventory as equal, when indeed, there
are substantive differences. After all, what's to
explain the difference in market caps between
Yahoo! ($13 billion) and Lycos ($420 million)
when their “reach” is but 9% different
according to Media Metrix. Clearly, the
market is valuing some other measure of
influence than raw “reach”.
So what metric gets at the strength of the
relationship between the portals and their
users? Which gets to the heart of these
company's influence on Internet users? In our
view, influence is a function of two factors:
breadth (e.g. the sheer number of users Excite
reaches per month) and depth (e.g. the
strength of the relationship between Excite
and its users). Reach has been a helpful in
determining the breadth of a portal's influence
on Internet users thanks to its commonality,
its easy measurement, and its third party
verification. However, it doesn't get us any
closer to understanding the depth of these
portals' influence on the eyes and ears of the
Internet population. Why is depth important?
A metric that quantifies depth will give
investors a better understanding of how
influential, for example, Yahoo! is to a Yahoo!
user, that is, how much Yahoo! can “guide”
that user to a certain merchant, a certain
content provider, or a certain brand message.
This, in turn, will be very valuable to
advertisers and merchants. Ultimately, some
measure of depth (Yahoo! management has
used the term “effective reach”) will help the
public markets gauge the right relative
valuations between these portal companies.
So some measure of Internet influence (both
depth and breadth), when coupled with a
CPM and utilization figure, would better
explain the valuations differences between
these portal companies and, perhaps more
importantly, give us insight into how those
relative differences could change with time.
Recall that part of the manifest for “The
Internet Capitalist” is to identify sources of
above-market returns and “determine the
commonality among them, and suggest how
shareholder value will be impacted and where
it will flow.” We share Yahoo!'s frustration at
the uni-dimensional view forced on us by
adherence to CPM or reach alone. So that
leaves us with the prickly task of actually
getting to some measure of depth of influence
that meets the three important criteria laid out
above: commonality, easy measurement, and
third party verification.
Admittedly, “depth” of influence will be
difficult to measure with any precision, but for
our part we think it may well have an
important cousin in usage (the amount of time
spent on the site) and utility (a measure of a
consumer's reliance on the site). Intuitively,
portals have already recognized this; their
efforts to date to make their sites more
“sticky” to consumers is a means to this end.
As investors we are somewhat limited by the
fact that we cannot directly measure “depth”,
since it is a factor of (at least) these two