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To: Bill Harmond who wrote (22778)10/24/1998 6:34:00 PM
From: Glenn D. Rudolph  Respond to of 164685
 
The Internet Capitalist
SG Cowen Internet Research
7
metrics, usage and utility. And in order to be
truly helpful to the Street, this “depth”
measure would have to be common among
advertising-based business models and,
importantly, validated by a third party.
Yahoo! has recently indicated that they are
working with a third party measurement
player to address this need, suggesting that a
measure may be forthcoming.
So while we await some industry consensus on
what measure is acceptable to measure
influence, how that metric would be
measured, and who will be doing the
measuring, we anticipate further confusion on
Internet investors' part as they attempt to
measure influence and the resulting financial
rewards that will flow to those portal
companies with the most. This confusion
should play out over the next few quarters,
but already we've got some leading indicators
(in the form of market capitalizations) as to
which companies the Street believes have
influence, and which are trying to establish it.
As the process of measuring this metric
unfolds, we'll continue to wrestle with reach
and traffic figures, looking for a metric that,
though lagging, helps us understand the
relative valuations between these companies.
Company Watch
America Online (AOL)
Thursday's WSJ article on the threat to AOL
from broadband services contained all the
elements of distracted journalism, including a
threatened incumbent (AOL), an advancing
Goliath (AT&T), a hopeful upstart (@Home),
and an assumption that all those players but
one (AOL), would seize the opportunity
presented by broadband technologies. It did
not, unfortunately, contain much in the way
of insight, since the broadband issue has been
kicked around Silicon Valley more than
impeachment scenarios around the Beltway.
Though the response to this line of thinking
(that broadband changes the game and that
AOL may be unable to respond to the changes
wrought) cannot easily fit within this edition
of The Capitalist (we'll save it for another
issue), we'll make the observation that speed is
only important if there's something on the
other end of the pipe worth seeing and if there
is someone there to see it. AOL's strength
derives primarily from the 15 million
consumers worldwide that call AOL their
online home. Will they, willy-nilly, pick up
and leave once their cable company offers
them fast service? Clearly, no. Will AOL be
able to leverage their subscriber base with
providers of broadband services or content?
Clearly, yes. AOL most certainly will not be
left out of the broadband game; indeed, it is
our firm belief that they'll be driving it.
Yahoo! (YHOO)
This week, Yahoo!'s Yahoo! Finance area set a
policy that requires all new participants to
supply a valid email address before posting
messages. Apparently, a few participants were
abusing the environment and causing a
disruption (no examples were given, but
perhaps there was a lot of cursing when
Yahoo!'s stock failed to go up after their blow-out
quarter). This got us to thinking that, as
Yahoo! has expanded their community and
chat functionality over the last several
quarters, they have necessarily created the
burden of passively managing the
environment they've fostered. As portals
become more central to online users, the
demand for them to police their community
should only increase. If this function can only
be performed by a monitor (employee), could
this impact profitability? That's unclear. For
now, the margin structure should be driven by
far more important things (like S&M
expenses), but it's food for thought.
Amazon (AMZN)