Alpha ahead by a nose in 64-bit sprint
Vendors vie for top spot in processing power
By Stephanie Neil, PC Week Online October 26, 1998 9:00 AM ET
Ray Mooney loves a good horse race. And as a customer of Digital Equipment Corp., Hewlett-Packard Co. and IBM, he's got a front-row seat in the vendors' contest to deliver 64-bit processing power to customers.
Mooney, the manager of SAP integration technologies at chemical manufacturer Solutia Inc., has mostly been content to observe the competition from the sidelines. That is, until last year, when he began deploying SAP AG's R/3. He started the rollout on HP PA-RISC-based servers running HP-UX, but when the platform seemed stretched, he took a more active interest in backing the best 64-bit player. After SAP's ERP (enterprise resource planning) modules were migrated to Alpha, Mooney decided to cast his bet with Digital's architecture.
"We believed the Alpha 64-bit technology was the way to go," says Mooney, in Pensacola, Fla. "It would take one and a half HP [servers] to do what one Alpha could do."
Purebred power
This kind of thoroughbred performance is now more critical than ever to corporations deploying ERP or data mining applications that deal with enormous amounts of data and thousands of concurrent users. As a result, Digital could find itself in the winner's circles of global corporations after years of stumbling over its own marketing mishaps. Call it a rebound, but Digital is back, promoting the only fully developed 64-bit chip for Windows NT, a solid Unix operating environment and renewed efforts by its owner, Compaq Computer Corp., to push Alpha technology.
Earlier this month, Compaq executives offered attendees at DECUS (Digital Equipment Computer Users Society), the annual Digital users conference, a revealing glimpse at the capabilities of next-generation Alpha chips, including a 1GHz processor, dubbed EV7, due in 2000; the eight-way design, EV8; and talk of ongoing EV9 and EV10 work in the research labs.
Painting Alpha's direction that far into the future is comforting to analysts and Alpha customers, who were unsure of the chip's future after Compaq's acquisition of Digital earlier this year. Most were concerned because Intel Corp. had been put in charge of the Alpha fabrication plant in Hudson, Mass., as part of a patent infringement settlement suit filed by Digital last year. Also, Compaq didn't pledge full support for the chip until June, a month after Intel announced that its own 64-bit processor, Merced, would be delayed six more months until the middle of 2000.
As a result, analysts and customers are taking a different view of the once-hobbled processor. "The future of Alpha is damn secure," says Terry Shannon, author of Shannon Knows Distributed Enterprise Computing, a newsletter based in Ashland, Mass.
Strategic sense
Digital's perceived comeback is good news for customers who need 64-bit processing power today. HP's 64-bit chip is delayed, since it's tied to Intel's Merced. IBM this month announced upgrades to its 64-bit line for Unix, and while Sun Microsystems Inc.'s SPARC has many 64-bit characteristics, experts say its functionality is not yet adequate. Even when these 64-bit chips become a reality, the technologies will be new. That's always a concern, given that new designs are often fraught with flaws, according to industry analysts.
"If a customer really wants a 64-bit environment today, they don't have a lot of choices. ... [But] Alpha is a good choice," says Linley Gwennap, editor of The Microprocessor Report, in Sunnyvale, Calif. However, the challenge for Digital and Compaq, Gwennap notes, is getting Sun, HP and IBM customers to listen and buy into an entirely new chip architecture.
To do that, Compaq and Digital must sell more than their ability to come in first in the 64-bit derby. Mooney is among those who say that Alpha's 64-bit computing power was just part of the decision to go with the chip. "If you make an ERP decision just on the 64-bit [capability], you'll be in big trouble," Mooney says. "Yes, 64-bit does make a difference in an ERP environment where there are 2,000 concurrent users, but there are a lot of other things to look at, too."
For instance, there was a lot of synchronization between SAP R/3 and Digital's Multivendor Service and Support unit, where Digital remains one of the largest SAP service providers. In addition, SAP and Oracle Corp.'s relational DBMS, which Mooney relies on, are moving toward being more intranet-driven. This will be a boon for Mooney because it will ease the distribution and management of applications throughout the company's worldwide offices.
Mooney's data center, which links Solutia's global offices in the Asia-Pacific region, Europe, South America and the United States, includes three separate clusters of multiprocessing Alpha servers. One includes the enterprise reference data where all of the master data is managed. A second runs the financial modules, and a third cluster of Alpha servers runs the manufacturing, purchase, sales and distribution applications.
For Solutia, Digital offered the best overall solution. "A lot of the [decision making] is culture-driven," Mooney says. "Solutia has a good comfort level with Digital. They have great services, and we try to help each other succeed."
Others, unfortunately, don't carry the same level of respect for Digital products and say the need for a 64-bit chip to run an ERP environment is eclipsed by the bigger picture of vendor stability. That's why, when George Bedar last year took over as CIO at CKE Restaurants Inc., in Anaheim, Calif., he made a strategic decision to move the company's PeopleSoft Inc. ERP applications off Compaq ProLiant servers and onto Sun E4000 and E4500 servers. He had concerns about the capability of NT and the Intel-based servers to scale with the company's needs. When the decision was made last summer, Sun won over HP and IBM. Digital wasn't even in the running.
"Digital wasn't doing very well at the time, and to me, it was a risk," Bedar says. "We don't want to go through a huge upgrade and end up in a situation where our architecture is not well-supported."
Bedar is more optimistic about Alpha now that Compaq is steering the company. Still, it won't cause him to change course, despite the 64-bit lure. "I have the ability in my Sun architecture to add more CPUs to boxes or keep the main components and swap out the CPU if they move to a more sophisticated processor, so I have a lot of flexibility. And our performance is much better than what we had previously," he says.
Nose to nose
Compaq might have quashed some of the fears of long-term viability for Alpha, but if the company really wants to compete head-on with Intel, it needs to attract new Alpha customers. Analysts are betting on Compaq to make significant strides in getting Alpha recognized and winning over any customers sitting on the fence between waiting for Intel/HP's Merced and taking advantage of 64-bit power today.
They argue that to wait could mean that corporations fall behind in ERP development plans, and even when Merced does arrive, it is unlikely that there will be many 64-bit applications to run on it, despite Intel's claim that vendors are lining up to deliver Merced-compatible applications.
Still, analysts are wary. "You can count on your hand how many new applications will run on Merced," says Jim Garden, an analyst at Technology Business Research Inc., in Hampton, N.H.
On the other hand, there are about 12,000 applications available today that run on the 64-bit Alpha processor. And according to Compaq officials, in Houston, the company is forging relationships with Oracle Corp., Informix Software Corp., Sybase Inc., PeopleSoft Inc., SAP and Baan Co. to continue to align ERP applications and 64-bit computing for customers.
To counter, Intel came out fighting earlier this month, announcing that Merced will provide backward compatibility to run existing 32-bit applications. But analysts say that maneuver defeats the purpose of the architecture. "Why take an exotic machine and run it in backward compatibility mode?" Garden asks.
Even Intel's argument that NT won't be 64-bit enabled until Version 5.0 arrives in late 1999 or 2000 falls a bit short of the mark, analysts say. They contend that most customers who need 64-bit performance are not going to bother with NT, and that Unix, which is robust and stable, is the best option for enterprise applications.
Compaq is buttressing these arguments by embarking on a campaign to prove that Alpha is here to stay. First, Compaq had to convince existing customers. And it appears it's making progress by placing company executives at DECUS to reiterate the company's commitment to Digital Unix, OpenVMS and Alpha.
"I have no reason to be pessimistic at this time," says one Alpha customer and DECUS attendee who requested anonymity. "Compaq seems genuinely interested in doing a good job in enterprise computing, and I look forward to seeing how it works out."
Now Compaq must convince others to make the move. But it is not going to pit Alpha against Merced, because Compaq will continue to support the Intel processor in its ProLiant server series. Instead, the company plans to offer the two as complementary solutions. "We'll work with corporations that have traditionally had more business with Compaq than with Digital," says Brian Croxon, Compaq's vice president of Alpha server business, in Maynard, Mass.
Compaq will also leverage major system integrators to help sell Alpha, perhaps partnering up and offering incentive packages so integrators push Alpha platforms, analysts say. Compaq's Croxon confirmed that the company is working with major system integrators but declined to offer specifics about the form the relationships will take.
Compaq will have to continue in this vein to prove its commitment to Alpha before users latch on for the long term. However, it has a good chance of keeping its lead, given that the strongest contender, Merced, is not even in the running yet, and other competitors are slow out of the gate.
"It's not a horse race yet--it's an open field opportunity for Compaq," says Technology Business Research's Garden. |