SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Non-Tech : Waterhouse Securities -- Ignore unavailable to you. Want to Upgrade?


To: Dave Hanson who wrote (733)10/27/1998 3:33:00 PM
From: Mama Bear  Read Replies (2) | Respond to of 2076
 
"Please Note: Waterhouse will attempt to cancel your open or partially filled order on a best efforts basis. Waterhouse has a responsibility to execute your order as promptly as possible following receipt. For this reason, we cannot guarantee that your order will be canceled before it is partially or fully executed. To avoid the possibility of duplicate executions when canceling an order and reentering a new order on the same issue, please use the "Change Order" feature or contact your account officer to confirm your cancellation."

I think their disclaimer, that is printed on the page where you confirm your request to cancel, covers them. I always call to make sure I'm out when I cancel an order. They really do have a lot of work to do on their web trading service.

Barb



To: Dave Hanson who wrote (733)10/27/1998 3:42:00 PM
From: peter michaelson  Read Replies (1) | Respond to of 2076
 
Go ahead and rattle a bit, Dave. Do the rest of us a favor. It's idiotic that they can't display cancels more quickly.

Otherwise, I'm very happy with my two month old Waterhouse account - more or less everything that Schwab offers at 1/3 the price.

Peter



To: Dave Hanson who wrote (733)10/29/1998 12:30:00 AM
From: Julian Chen  Respond to of 2076
 
I havn't tried to cancel an order on Web Broker since Waterhouse
goofed on me last year. My brother told me they changed the wording
about order cancelation a little bit but I havn't seen it myself.

If the software still acting the same they may be liable if you
bring them to the court (or to arbitration). In my case
I brought Waterhouse to arbitration and I just won the case against
them recently. If anyone is interested can email me for detail.

Julian