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Technology Stocks : Siebel Systems (SEBL) - strong buy? -- Ignore unavailable to you. Want to Upgrade?

To: eRM Solutions who wrote (2301)	10/27/1998 5:24:00 PM
From: still learning	Read Replies (3) \| Respond to of 6974

I think not only did ttf raise a legit issue, he did so in such a way a that is true in the sales process. Why is it you (and others) dismiss the ROI requirement of the CIO, when in reality the president has the same criteria. What makes you think the president is bwilling to buy on faith? Moreover, let's just say this scenario is true some of the time and what we really want to know is when it is needed, what is the compelling ROI argument for SFA? Avoiding the issue is fine, if that's one person's answer, but for all others who believe there IS an ROI, please lay it out. Also, for those who do not believe there is an ROI case, please explain why there is a "payback" ut no way of quantifying it?

To: eRM Solutions who wrote (2301)	10/27/1998 5:57:00 PM
From: treetopflier	Respond to of 6974

John, CHARDONNAY was the bet. All you red wine drinkers are the same. You don't read and then run off half cocked fighting the wrong battle. If the President, VP of Sales and CIO agreed on a business plan that involved implementing SFA and it so happened that the software purchase occurred in 1999 as part of a plan that was carefully laid out and executed over a three to five year period, fine. As CIO I'll sign the PO next year without hessitation. That ISN'T the scenario we were painting so don't go changing the script. These ARE the sales SEBL will get next year. I'm talking about the ones they won't get. The ones that aren't already in the plan. The ones provoked by VP's of Marketing and Sales just now getting excited about SFA possibilities. I NEVER said SEBL wouldn't get ANY sales next year and you have carefully identified the kind they will get. As for being discreetly replaced for putting a vendor in its place that did an end run on me. Fine. I don't belong in an organization as messed up as that. Think about it. ttf