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Non-Tech : Waterhouse Securities -- Ignore unavailable to you. Want to Upgrade?

To: Julian Chen who wrote (743)	10/29/1998 6:28:00 AM
From: Dr. Harvey	Read Replies (1) \| Respond to of 2076

If you really want to get somewhere fast at Waterhouse just call their NY office and speak to their head of compliance Arnold Feist., 212-806-3500. He is a bit of a putz overall, and I found him to be a spineless wimp in my personall dealings with him, but he is the bottom line on compliance at Waterhouse. I have since taken my account from them and use a small company in LA for my fills by phone. I pay $40.00 but it is far better than dealing with a company where you are simply a name and a number.

To: Julian Chen who wrote (743)	11/2/1998 11:19:00 PM
From: Julian Chen	Read Replies (1) \| Respond to of 2076

Just a follow up of my prior Waterhouse screw-up: I got the award check for my case vs. Waterhouse Securities today. It is the full damage I claimed plus arbitration fees. A year ago the Waterhouse Securities branch manager at Chicago very rudely told me that no matter what I think, the case is closed for his concern. I am going to give him a call tomorrow to thank for his rudeness. Were not him pissed me off so badly I probably would not go through all these troubles. Now I can gladly tell him that the case is closed and will laugh all my way to cash the check. Julian