Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Technology Stocks : Dell Technologies Inc. -- Ignore unavailable to you. Want to Upgrade?

To: kemble s. matter who wrote (75712)	10/29/1998 10:21:00 PM
From: Mohan Marette	Read Replies (2) \| Respond to of 176387

Well we ain't number 1 for nothing-Get a load of this-DELL gets #1 rating.. (just in) Kemble: Well here is one reason Dell is gaining on the competition. ================================ (source:computerworld via idg net) (Online News, 10/29/98 05:08 PM) IT managers rank Dell tops in customer satisfaction By Tom Diederich Dell Computer Corp. once again scored first in customer satisfaction among corporations buying the company's notebooks, desktops and servers -- ranking No. 1 for this quarter -- but its competitors are gaining ground, a new survey shows. In a statement released earlier this week, Hampton, N.H.-based Technology Business Research (TBR) said a poll of 278 information technology managers showed that Dell, in Austin, Texas, ranked first in terms of delivery, setup, reliability, price and volume. Dell's desktop scores far outpaced the competition, rising 2.7% from the previous quarter to 86.2%. However, IBM made significant headway, gaining 7.4% to 82.2%, the statement said. Dell's lead grew even smaller in the notebook and server areas, TBR, in Hampton, N.H., said in the statement. Compaq Computer Corp.'s approval rating in this segment jumped 10.3%, to 79%, compared with Dell's modest 0.8% gain to 84.7%. IBM also did well, up 7.4% to 82.82%. Among servers, Dell scored 87.4%, up 2.3%; Hewlett-Packard Co.'s customer approval rating edged up 1.1% to 85.87%; Compaq's ranking rose 3.9% to 85.85%; and IBM gained 4.9% to 84.71%, the statement said.