SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Voice-on-the-net (VON), VoIP, Internet (IP) Telephony -- Ignore unavailable to you. Want to Upgrade?


To: Stephen B. Temple who wrote (1816)11/10/1998 7:46:00 AM
From: Stephen B. Temple  Respond to of 3178
 
I remember the articles a few years ago that stated ISPs then would be long gone, the 4600plus would be narrowed to less than 1500. I couldn't figure out why that statement made sense and still don't.

But the thought of not having a great partner heading into the Telephony-Game Internationally, should be even scarrier!
ICG Netcom & VIP Calling Join Forces to Provide Global Internet Telephony Service; Partnership Forms Complete, End-to-End
Cisco-based Internet Telephony Network Solution for Global Telecommunications

November 10, 1998

ENGLEWOOD, Colo.--(BUSINESS WIRE) Nov. 9,
1998--Integrated communications provider
(ICP) ICG Netcom and VIP Calling, Inc., the
leading wholesale provider of international
Internet telephony services today announced
an agreement that will significantly enlarge
each company's global Internet Protocol (IP)
telephony presence.

Using scaleable end-to-end Cisco products in
the backbone and VoIP gateways, the
partnership combines the forces of both
companies to offer customers global,
high-quality calling, beginning this month.

Because both companies have compatible
Cisco equipment, this new alliance will enable
VIP Calling to terminate incoming
international minutes in the United States on
the ICG Netcom IP network, and ICG Netcom
to terminate out-going international minutes
on the VIP Calling Network, including Europe
and the Pacific Rim. As the leading
international, wholesale Internet telephone
service provider (ITSP), VIP Calling traffics
substantial carrier minutes between North
America and its points of presence overseas.
ICG Netcom currently focuses its IP long
distance service exclusively in the United
States.

"Using strategic alliances to expand our
capabilities amplifies the reach of our IP long
distance service," said J. Shelby Bryan,
president and CEO of ICG Netcom. "The
biggest winners in this agreement are the
customers of both companies who gain a
global calling area that still has the savings
of IP. "

"Until now, incoming calls on the VIP Calling
Network had to be terminated onto the
public switched networks in order to reach
destinations within the United States. These
calls now can be exchanged between VIP
Calling and ICG Netcom." said Ofer Gneezy,
VIP Calling's president and CEO. "This alliance
expands the VIP Calling footprint into the
United States while still enabling us to focus
on what we do best: international voice and
fax service over the Internet."

"We are very excited to see two of our
leading partners merging their Cisco-powered
networks to create a robust, scaleable,
wholesale IP telecommunications solution for
carriers around the world," said Kevin
Kennedy, executive vice president and
general manager of the Network-to-User
Business Unit at Cisco Systems. "We are
certain that this cooperative worldwide
solution will be able to keep pace with the
growing demand to move more and more
voice and fax traffic onto the Internet."

About ICG Netcom

ICG Netcom is the brand name for products
and services from ICG Communications, Inc.
(NASDAQ: ICGX) and ICG's subsidiary,
NETCOM On-Line Communication Services,
Inc. The combined entity is a leading
integrated communications provider (ICP)
offering high-quality telecommunications
services. Headquartered in Englewood, Colo.,
ICG has extensive switched fiber-optic
networks and offers local, long distance and
enhanced telephony and data services in
California, Colorado, the Ohio Valley and
parts of the southeastern United States. The
company provides Internet communication
solutions, connectivity and Web site hosting
to individuals and to small- and medium-sized
businesses through its subsidiary, NETCOM
On-Line Communication Services, Inc. ICG
also is a leading designer and installer of
copper, fiber and wireless infrastructure for
buildings and campuses. Further information
is available on ICG's Web site located at
icgcomm.com.

About VIP Calling

VIP Calling, Inc., based in Burlington, Mass.,
is a leading facilities-based carrier utilizing
the Internet to provide wholesale
international telecommunication services.
Founded in 1996, the company has leveraged
its engineering and telecommunications
expertise to deploy the VIP Calling Network,
a state-of-the-art IP telephony network
providing PSTN-level quality. The VIP Calling
Network has gateway and switching facilities
in New York and Los Angeles, a Network
Operations Center in Burlington, Mass., and
high capacity points of presence (POP) in
Asia, the Middle East, Europe and South
America. VIP Calling enables carriers, prepaid
card operators and telephony resellers to
reduce costs and increase profit margins.
The company can be reached at
781-229-0011 or at
vipcalling.com.

Cisco, Cisco IOS, Cisco Systems and the
Cisco Systems logo are registered trademarks
of Cisco Systems, Inc. in the U.S., Canada
and other countries. VIP Calling, VIP Calling
Network and Assured Quality Routing are
registered trademarks of VIP Calling, Inc. All
other brand names and trademarks
mentioned in this document are properties of
their respective owners.



To: Stephen B. Temple who wrote (1816)11/10/1998 8:33:00 AM
From: Stephen B. Temple  Read Replies (2) | Respond to of 3178
 
CTI News> Save your @ss feature> <gg> E-mail lifesaver or in-box invasion?

November 10, 1998

Network World
"Unsend! Unsend! Unsend!"

You've probably seen the TV commercial in
which two co-workers fed up with their lousy
laptops fire off a flaming e-mail to the boss ,
only to learn seconds later that he has
already ordered them new machines. A
frantic, futile search for the "unsend" button
ensues .

In real life, some e-mail products - Novell
GroupWise and Microsoft Outlook, for
example - let users "unsend" or retract a
message. However, the message needs to
have been sent within the company to
another user of that same software and
cannot already have been read. Novell
officials call this option the "save your job
feature," and they insist customers love it.

On the other hand, market leader Lotus does
not support retraction capabilities in Notes
and has no plans to do so even when Version
5.0 ships later this year. Although some
customers have recently expressed interest
in the capability, Lotus says most consider
the feature a low priority, or worse, an
administrative headache that customers
would rather not introduce into their
networks.

Amid the differing vendor approaches and
customer opinions lies this question: At what
point does possession of an e-mail message
tr ansfer from a sender to a recipient?

"We have had a lot of conversations over the
last 10 years about exactly that question
and have asked a lot of customers about it,"
says John Gailey, Novell director of
collaboration services. "What we have
evolved to is that as a sender it is my e-mail
message un til you have opened it or
accessed it some way. Once you have
accessed it in some way, it is now your
e-mail message, and I cannot u ndo or
retract it."

That sounds reasonable, but imagine this
scenario: You open your in-box view and see
10 freshly delivered messages. Just as you
move to open the one from your boss - poof
- it disappears before your eyes.

Never mind "save your job," some might call
that a "shake your confidence" feature.
Moreover, with the threat of e-mail-related
hara ssment lawsuits a growing reality, it
isn't difficult to imagine the potential for user
abuse of this tool.

At least that's the way Lotus and some IT
professionals see it.

Proponents of e-mail retraction, however,
see more benefits than pitfalls. They call
retraction an invaluable remedy for those
insta nces when sensitive material gets
distributed inadvertently, a meeting time
needs to be changed or an e-mail goes out
without its pr omised attachment.

Travis Berkley, supervisor of LAN support
services at the University of Kansas, is a firm
supporter of the retraction function in Gr
oupWise. "It keeps you from looking stupid"
when fresh information or a belatedly
discovered mistake turns an already delivered
e-ma il message into a problem just waiting
to be opened, he says.

"I have had folks ask me how to retract over
the Internet because they've gotten spoiled
on GroupWise," Berkley says. "You can actua
lly watch the blood drain out of their faces"
when they are told this is not possible today,
he says.

Chris Miller deals with Lotus Notes daily as a
senior systems manager at Catalyst Solutions
Group in St. Louis. He says he is "thank ful"
that Lotus is not including retraction
capabilities in the upcoming Notes 5.0 and
Domino 5.0 releases. Besides what he
envision s as administrative headaches, Miller
sees such features creating false impressions
among workers as to who owns what when it
comes to corporate e-mail.

"You never actually own the message as long
as it exists somewhere on a company
machine, whether it be local or on the
server," Mill er says. "Even drafts can be
read, and now companies are coming out
with policies on the ability to open an
employee's mail file whe never they see fit."

Miller is unconvinced by anecdotes arguing
the usefulness of retraction.

"If it comes to leaving something out, then
send another complete message or
addendum," he says.

Lotus believes that Miller's opinion represents
the majority viewpoint among its customers.

"Retraction is really a double-edged sword,"
says Lance Shaw, a Notes product manager.
The sophisticated replication capabilities an d
mobile support found in Notes and Domino
virtually guarantee that a message sent to a
significant number of recipients could not b e
retracted from all of them, he maintains.

"Generally, the majority of our customers are
saying that if we can't guarantee they can
do retraction completely, then it's somewha t
futile," Shaw adds.

Jim Santiago, assistant vice president of
information services at AEW Capital
Management in Boston, currently oversees a
GroupWise s hop and also has recent
experience with Notes.

"Notes is like the U.S. post office: Once you
e-mail your message, it's gone," Santiago
says. "GroupWise does give you the ability t
o take back a message, but the fact is
unless that person is out of the office, they
will probably read it before you delete it."

While he likes using retraction for
rescheduling purposes, Santiago also believes
the feature undermines the notion that
companies, not employees, actually own the
e-mail.

<<Network World -- 11-02-98, p. 37>>

[Copyright 1998, Network World]