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Strategies & Market Trends : Bill Wexler's Profits of DOOM -- Ignore unavailable to you. Want to Upgrade?

To: peter michaelson who wrote (3581)	11/4/1998 1:26:00 PM
From: Bill Wexler	Read Replies (2) \| Respond to of 4634

I have to agree with your observations about both companies. However: The problems with CPU are not that bad, and are not the case in most of the stores. I believe that the company is quickly ramping up its customer service and restructuring its sales model, that's why they are opening up larger superstores and closing or remodeling many of the older operations. The company is reinventing itself, and that's a good sign. The fact of the matter is that CPU has conquered most of the computer retailing space, either through acquisition (Computer City) or overwhelming competitors. Like Costco, it is another category killer. Don't underestimate CPU management.