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Non-Tech : Brown & Company New "5 and 10 Store"? -- Ignore unavailable to you. Want to Upgrade?

To: Esteban who wrote (170)	11/4/1998 6:23:00 PM
From: Dave Hanson	Respond to of 1865

Sorry to hear about your difficulties, Esteban. I reckon that other B&C'ers were having your problem, hence the hold time. I did all my trading today with Waterhouse, where my IRAs are at. Didn't ask much of them today, but FWIW they served me well (not often been true.) Regards, Dave

To: Esteban who wrote (170)	11/4/1998 11:06:00 PM
From: kendall harmon	Read Replies (1) \| Respond to of 1865

Esteban I had trouble with Brown in a similar manner to you during the first hour and a half today. I called customer service about it and they said it had to do with the conversion to a new system which had taken place over the weekend--it was not finished in time and hence the system had to be interrupted to finish the upgrade. It should be better tomorrow and they said--we'll see-that it was a short term glitch on the way to long term improvement.