ERICSSON/ Ericsson's enterprise solutions
November 5, 1998
M2 PRESSWIRE
Backed by the complete Ericsson technology
and product portfolio
Enterprise Solutions is dedicated to providing
communications solutions for businesses and
public service organizations worldwide. These
solutions allow Ericsson Enterprise customers
to exploit the latest communication
innovations by taking advantage of one of
the world's largest research and development
operations. Ericsson invests approximately
15% of its turnover on research and
development annually, with over 20,000 R&D
professionals. Ericsson's focus for its
Enterprise customers is to give them access
to this technology and expertise base.
Enterprise Solutions capitalizes on Ericsson's
expertise to create communications solutions
that enable organizations to be more
effective in their daily operations. These
solutions create a new source in achieving a
competitive advantage by meeting the
enterprises needs to: Capitalize on the
know-how, skills, and experience in their
organization Create and develop new and
improved customer or user relationships at
lower cost and greater convenience
Develop new virtual organizations with the
flexibility for change
>From strength to strength Ericsson
Enterprise Solutions meets the needs of
business by exploiting its many strengths, in
particular: wireless office systems, voice
systems, computer telephony, contact
centres, data communication, along with the
emerging field of IP products and services.
Ericsson is well renowned in being the
wireless leader for both indoor and wide area
solutions, as well as a world leader in
corporate networks and a leading provider of
mobile terminals.
Ericsson is rapidly expanding its presence in
IP and data communications with offerings for
ATM, Frame relay, IP, IP telephony, routers
and remote access servers.
Ericsson has a long track record of driving
innovation in the field of computer telephony
shown by the CT Expo "Best of Show" award
in the last 3 consecutive years, as well as
the Microsoft award for Best Back Office
Solution.
The company has it roots in providing
traditional voice systems, as the company is
the most successful international supplier
outside its home market.
Ericsson supplements its in-house capability
by working with the best in other fields, such
as Sun, IBM, Dialogic and Microsoft to name a
few. Successful cooperation coupled with
Ericsson's in-house expertise has created one
of the most exciting product portfolios
available in the market.
Wireless Office
Enterprise Solutions leads the field with
wireless office offerings, as they are based
on Ericsson's world leading solutions for both
indoor and cellular systems. DECT (Digital
Enhanced Cordless Telephony) and PWT
(Personal Wireless Telecommunications), local
or indoor solutions, offer high quality voice
and mobility. The systems can be scaled up
to accommodate the largest organization and
different sites can be networked to provide
site to site roaming. New dual- mode
DECT/GSM offerings are further extending the
capability of an internal system. Ericsson's
DECT solutions have been designed to be
integral part of its PBX offerings.
Ericsson has just announced its entry into
the standards based WLAN arena and is
actively developing the next generation of
high bandwidth HiperLAN/2 WLAN technology.
In the USA, Ericsson has a strong presence in
the private mobile radio (PMR) market, where
the focus is on mission critical
communications, for example, for mobile
dispatch workers of emergency services and
utilities.
As a founder of the Bluetooth interest group,
Ericsson is creating the next generation of
personal area communications for mobile
device and PC users.
Along with the dual-mode phone, Ericsson is
also driving wireless office solutions based on
cellular technology. Cellular phone users can
be hooked up to the office network to have
one phone and one number, no matter where
they are:
DWOS - Digital Wireless Office System, a
North
American solution
GSM on the Net - the GSM phone becomes
an office extension with voice packets sent
across the IP LAN
Computer telephony
Ericsson is a major player in computer
telephony and announces a range of PC and
server based offerings. The solutions provide
exciting new applications for call centres and
individuals alike. These, when combined with
our wireless, datacom and traditional voice
systems, create networks for a competitive
edge. For instance our new launches include:
CG1000 - the first off-the-shelf Windows 98
based, wireless telephony solution for small
businesses with exciting features like speech
recognition
OneBox - Ericsson's first enterprise unified
messaging offering allowing access to
voicemail, email and fax-mail with a built in
text-to-speech converter
Mobility Server 2.0 - the first wireless access
independent wireless server supporting local
and wide area wireless solutions
DNA (Dynamic Network Administration) -
provides
management and reporting for converged
networks
Personal Screen Call - a web based and easy
to use icon driven PC telephony system
Next Call Centre - the latest media streaming
contact technologies providing advanced
applications including intelligent call routing
IP, data communication and gateway
offerings Ericsson Enterprise Solutions works
closely with Ericsson's IP development unit
that is creating innovative solutions. Ericsson
offers a complete range of data access
systems and voice over data support for its
customers. The solutions cover ATM, frame
relay, fiber, TDM, and IP networks.
Enterprise Solutions is launching enhanced
router/gateway offerings and enterprise
remote access servers. This has come about
through its acquisition of ACC -a leading edge
gateway technology company. Furthermore,
existing Ericsson PBX users will benefit from
unique add-on features, as well as cost
saving and high quality routing applications.
Ericsson is also involved in working on the
next generation "edge platforms" for IP
telephony and enterprise communications
services based on IP.
Ericsson will further strengthen its position in
this market by acquiring small innovative
companies as part of the "Ericsson string of
pearls" strategy.
Voice systems and converging networks
Ericsson has responded to converging
networks (voice and data) by offering
upgraded systems and new solutions. The
latest version of the popular MD110 PBX
system, the BC10, is the heart of an
enterprise's network, no matter what type of
network. Ericsson is a world leader in offering
advanced PBX solutions for general or
specialized applications, which can also be
integrated with call center functionality.
Ericsson's PBX solutions cater for any size
business and they include:
MD110 series - the most advanced PBX
solution, a scalable system that can
incorporate multi-sites and from 250 to
35,000 personnel
BusinessPhone - a family of small to medium
size solutions with advanced features that is
targeted at companies with up to 250
personnel
Never standing still Ericsson Enterprise
Solutions is also working with advanced
laboratory and customer trial activities
related to future multimedia communication,
such as e-commerce, Internet 3D worlds,
Internet portals and webcast applications.
Furthermore, Ericsson is a major driver of
standards in the fields of wireless, IP, and IP
services. The company is a member of major
standard bodies, e.g., IETF, ETSI, ITU, ECMA
and IEEE. In addition to standards
authorities, Ericsson has taken leading roles
within industry consortia, such as WAP Forum
and Bluetooth SIG, to create the enablers for
new ways of communicating in an enterprise.
Know-how in applying technology Producing
exceptional products and utilizing the latest
technology is not enough. Solutions have to
be thoroughly tried and tested, not just in
the laboratory, but in the field. Even then,
the most important aspect is the know-how
in applying technology to enable a benefit or
business advantage for users. Ericsson has a
long and well proven history in providing
leading communication solutions for real-life
situations that meets the need of users
worldwide.
With Ericsson as a partner, companies and
public institutions benefit by being able to
harness the power of new technology to
enable them to communicate more
effectively. Ericsson Enterprise Solutions
provides businesses with a competitive edge.
Ericsson is the leading provider in the new
telecoms world, with communications
solutions that combine telecom and datacom
technologies with the freedom of mobility for
the user. With more than 100,000 employees
in 140 countries, Ericsson simplifies
communications for its customers - network
operators, service providers, enterprises and
consumers - the world over.
<<M2 PRESSWIRE -- 11/03/98>> |
