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Technology Stocks : Vodafone-Airtouch (NYSE: VOD) -- Ignore unavailable to you. Want to Upgrade?

To: Paul Smith who wrote (1315)	11/8/1998 7:59:00 AM
From: Ibexx	Read Replies (1) \| Respond to of 3175

Paul, I think Pru never put AirTouch on their pedestal, thus it was not a downgrade. If you read carefully the details of this report, all information presented seemed quite positive--I think Pru may have just missed the train 18 months ago, and the "meutral" rating seems to be based on valuation, not fundies. Regards, Ibexx

To: Paul Smith who wrote (1315)	11/15/1998 1:21:00 PM
From: Bruce D. Miller	Read Replies (1) \| Respond to of 3175

<Off topic message> Hi folks, I just thought that I would give you a view from the customer perspective. I have had their paging service for about 2 months; on Friday their system thought that it might be a nice idea to inactivate my paging service. Saturday: Called their 800 number and got an "emergency service" - they can only take messages, can't do anything. Sunday: Called their activation folks. They can't get to any records on the system, can't do anything. Total investment 40 minutes on the phone, no solution. My take is that this business is about customer service. That means 7 x 24 and quick rectification of problems. I am going to take my corporate business elsewhere. This is the pits. If my experience is indicative, these folks have a ways to go. Regards, Bruce D. Miller