-OT- MCI WorldCom's frame net face lift
By Denise Pappalardo, Tim Greene and David Rohde Network World, 11/09/98
If you are an MCI WorldCom frame relay customer, brace yourself for what could amount to a monumental change.
MCI WorldCom is close to signing a $50 million deal with Ascend Communications for nearly 70 Ascend CBX 500 switches that will be used to give MCI's 100,000-port HyperStream frame relay network a face lift.
While neither MCI WorldCom nor Ascend would officially comment on the deal, sources say the carrier will be adding the Ascend gear in the frame relay backbone. Until now, the backbone has been primarily based on Bay Net-works' BayStream devices.
Nortel Networks, which acquired Bay a few months ago, has confirmed it will discontinue production of the BayStream line, which is based on Bay's Backbone Concentrator Node routers. Regardless, MCI WorldCom will continue to work with Bay on its frame relay network, a spokeswoman says.
Carl Baptiste, Nortel's router platform product line manager, says the company will still support existing BayStream customers - which include Bell Canada and Concert - but Nortel Passport is the company's carrier data platform of choice. The Bay products will be used as edge devices on large enterprise networks.
Some experts believe the Ascend contract was in the works prior to WorldCom's acquisition of MCI and Nortel's acquisition of Bay. But whether the deal was born out of necessity or desire, users and analysts agree the change can be positive, if done correctly.
Ascend's ability to extend service-quality guarantees from its ATM backbone to the frame relay services supported by the CBX 500 may mean more service-quality options, according to MCI WorldCom customer Ken Lund, network manager for Allen Lund transportation brokers in La Canada, Calif.
"This shows a commitment to using frame relay in conjunction with ATM to improve the quality of frame," Lund says. The MCI WorldCom frame relay service Lund has been using for four years has performed well, and he even uses it to support voice, he says.
MCI WorldCom hasn't been lagging behind with its frame relay offerings. In fact, MCI WorldCom was the first and only carrier to offer switched virtual circuits. But users and analysts agree that a switching platform, not a routing platform, will offer more flexibility and reliability.
Ascend's CBX 500 will give MCI WorldCom the option to do ATM trunking while continuing to offer frame relay. "The company will get more robust quality of service from the CBX 500 portion of the network, and the voice capabilities of that platform are a lot stronger than the Bay platform," says Tim Smith, principal WAN analyst at Dataquest.
For Bruce Friedman, network manager at Morrison and Forrester, a law firm in Palo Alto, Calif., the possibility of moving to Ascend is attractive. Potentially, MCI World-Com could offer service-level guarantees that would allow the law firm to do more than the current voice and data over frame relay.
"The next thing you would want to say is, 'Can I do video?' I can see that being intriguing," Friedman says. He had toyed with using ATM to handle multimedia traffic, but says if it could all be done over frame relay, he would jump at it.
One customer concern when a carrier attempts such a wholesale upgrade is billing.
"Customers will have to watch and make sure they are getting the same service levels they were getting before," says Rick Malone, a principal at the Dedham, Mass., consulting firm Vertical Systems Group. "Because frames move through the network differently if you're using Bay, Ascend or Cisco, users really have to keep an eye on billing," he says.
Swapping out old equipment or supplementing a legacy data network is not an easy task, but it can be done. Just ask AT&T and Sprint.
In mid-1996, AT&T upgraded its backbone from Cisco's first-generation StrataCom IPX frame relay switches to broadband StrataCom BPX switches to support interoffice trunking at T-3 rather than T-1 speeds via ATM.
AT&T decided to bite the bullet and move all its customers' ports to the BPX switches. But to ensure no customer traffic got lost in the shuffle, for two weeks AT&T duplicated every packet and ran two networks. Doing that provided the BPX with a real, production-level stress test for each customer's WAN.
"AT&T had some scheduling issues, but everybody came out whole in the end," Malone says.
By contrast, when Sprint last year installed new Nortel frame relay/ATM switches, the company created a parallel network next to its original Alcatel Data Networks backbone and made customer migration optional.
The main advantage of Sprint's Nortel network is that it provides class-of-service differentiation, which lets the carrier offer lower latency guarantees for SNA traffic. This capability is not available to customers that are on Sprint's legacy Alcatel frame relay network.
All new customers get Nortel ports, and some 75 existing customers chose migration to better their guaranteed service levels, says Brad Hokamp, Sprint's director of advanced data services.
But the key reason Sprint was able to keep two networks going is that Alcatel agreed to maintain and upgrade the older Sprint network.
MCI WorldCom may follow Sprint's model because Nortel is saying it will continue support of its BayStream product line. While new BayStream frame relay switches will not be available to customers, Nortel will support existing BayStream users for at least five years and longer in some cases, says Mark Tharby, vice president of product marketing at Nortel.
==============
ASND ATM switches going to take another large contract. The other day was LU taking mkt share away also. IMO, the recent contracts' award trend do not look good for CSCO in the next six to 1 yr range. |