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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: SeasideHeights who wrote (10191)	11/10/1998 10:33:00 PM
From: Chris B	Read Replies (1) \| Respond to of 16892

WSJ Interactive carryring a story about DATEK user complaints (not sure if this has been posted yet). DATEK claim that it is not an system problem and that current user complaints on variety of Internet forums are just some old, out of date griping. This does not mesh with my current experience. Huge slippage with DATEK amount to several thousand dollars given up or lost per trade for trades attempted in first 30 minutes of market open. Frequent server unavailable messages requiring a frantic login to another server in the hope it might work, while hoping that I am not duplicating orders. Not my idea of trading.

To: SeasideHeights who wrote (10191)	11/11/1998 10:29:00 AM
From: SeasideHeights	Respond to of 16892

POST DATEK. WE KNOW YOU'RE WATCHING. Datek, We don't need to tell you that lately there's been many problems with your systems from the customers point of view. Tell us when resolutions will be available for: (A) UNRELIABLE SERVERS. (B) ENTERING ORDERS THE FIRST 1/2 HOUR & HAVING THEM APPEAR NOWHERE AT ALL. (C) THE FAILURE TO PAY CUSTOMERS OCTOBER INTEREST ON THEIR CASH BALANCES. Datek, you come out and respond to selected posts. Your silence on these issues is very disturbing. Post something. We know you're watching. Thank You.