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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Helen MacMillan who wrote (10215)	11/11/1998 11:32:00 AM
From: Michael Elizabeth Chastain	Respond to of 16892

Holy cow! Here are some volumes reported by Yahoo (15/20 minutes delayed) and Datek (supposedly realtime): AOL 3,118,100 1,444,500 IBM 2,335,600 1,089,800 SLB 1,199,100 391,500 And my favorite micro-cap, which I am very long: BTJ 4,000 0 In other words, Datek's quotes are way out of date, and probably way wrong. Datek, if you are having programming problems, fess up. If you are having data feed problems, fess up. You lost a lot more credibility with your Wall Street Journal response yesterday. Here is the sad part. You used to be the good guys. You gave us simple screens where we could get what we wanted without wading through unctuous wearisome dialogs. You gave us simple free real-time quotes. You gave us good commission rates. You gave the world Island. You gave us the $10 rate on both market and limit orders. You were the scrappy Internet broker that was going to change the world. Now you are blowing all that goodwill, and for no apparent benefit to anyone. Fess up. Cancel the checking plans. I wouldn't dare trust my checking account to you anyways. Cancel the option plans. Only a lunatic would trade options through Datek. Tell us what's really wrong and what you are really going to do to fix it.