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To: exhon2004 who wrote (78434)11/12/1998 12:37:00 AM
From: AnnieO  Read Replies (1) | Respond to of 176387
 
Gemini Greg is right. If you go back through the posts you will find the information. I am sorry I can't remember the source but it seems to me it was a reputable study. I think it came out within the last month.

Sorry my memory isn't better. I was focusing on how well DELL delivered service to the customer compared to the other companies.

AnnieO