YEAR 2000 CONTINGENCY
PLANNING FOR UTILITIES
Implementing Business Continuity Plans and Risk Management
Strategies to Ensure Business Success into the New Millennium
November 16-18, 1998 * Doubletree Hotel Post Oak * Houston
Conference Overview
As you know, the Year 2000 problem affects many critical business and operational functions
throughout the utilities industry. The scale and enormity of the problem is defined by the
huge effort required to locate and correct every date sensitive operation within a fixed period
of time. However, as the deadline draws closer, IT IS NOW WIDELY ACKNOWLEDGED
THAT IT WILL NOT BE POSSIBLE TO ENSURE FULL COMPLIANCE IN THE LIMITED
TIME THAT REMAINS!
For the utilities industry, it is not sufficient to believe that systems will work properly once
equipment has been checked and passed as compliant. The importance of interdependency
issues, maintaining continuity of supply and ensuring that service level agreements are met
means it is vital to adopt a realistic and aggressive approach to implement sound
contingency plans.
Created specifically for the utilities sector, this conference will provide a unique forum for
executives such as yourself to exchange best practice idea's for achieving Year 2000
compliance, business continuity and contingency planning.
Whether you are concerned about maintaining the compliance of business IT systems or the
continued operation of critical plants and systems, this conference will help you to prepare
for a smooth transition into the next millennium, avoiding interruptions and potential damage
to company's business operations and reputation.
We all know that this is an exceptionally busy time for all Year 2000 professionals and
operations managers. These two days will provide you with the opportunity to SAVE TIME
by learning from people who have already confronted the same problems that are facing you.
The focused case studies at this conference will provide you with valuable insights into how
the Year 2000 is being tackled throughout the utilities industry.
Discover how:
DUKE ENGINEERING & SERVICES has integrated contingency planning with
remediation strategies
U.S. WEST has assessed the legal rights and obligations of contingency planning
SOUTHERN CALIFORNIA EDISON has developed contingency plans for their
embedded assets
ENTERGY CORPORATION has used business risk management to develop focused
contingency plans
AND MUCH, MUCH MORE!
Concise contingency planning is vital to ensure business continuity within the utilities
industry throughout the Year 2000 date change. Without a doubt, the design and
implementation of these plans could be the difference between your organizations success
and failure in the new millennium.
Attending this conference will enable you to make informed, well-balanced decisions at the
right time - ensuring that your business is fully equipped for the Year 2000, with plans in
place to prepare for the worst-case scenario and to avoid interruptions in business
continuity.
Act Now. Register Yourself - And Your Entire Year 2000 Team - Today!
Cath Browning
Conference Director
cbrowning@psinet.com
NETWORK WITH THE YEAR 2000 EXPERTS!!
Time is running out for Year 2000 compliance. At this point, if you are not there you need to
have a "Plan B." Ample time has been provided during the STRATEGIES FOR YEAR 2000
CONTINGENCY PLANNING IN UTILITIES conference to create an interactive format. You
can't afford to miss this opportunity to meet hands on with speakers and delegates
throughout the conference to help develop business continuity plans to keep your company
safe from Year 2000 disaster.
Act Now. Register Yourself - And Your Entire Year 2000 Team - Today!
Supported by the:
CUTTER CONSORTIUM
The Cutter Consortium's Y2000 Advisory Service focuses extensively on business risk
management and contingency planning in the event that your company's IT systems, or
those of its upstream/downstream suppliers, customers, and/or service providers are not
Y2000-ready. Chairman Ed Yourdon and his team of Senior Consultants - Leland Freeman,
Howard Rubin, Ken Orr, Jeff Jinnett, Peter O'Farrell, Boris Beizer, Peter de Jager, Tom
DeMarco, Tim Lister, Ken Czajka, Don Estes, Steve Andriole, Michael Mah, Avron Barr,
Shirley Tessler and Dagmar Etkin - provide weekly e-mail bulletins, monthly Executive
Reports, access to our online Resource Library, on-site assessments, inquiry privileges with
our team of experts and additional consulting.
For further information call 781-641-5122 or e-mail at consortium@cutter.com
Supported by the:
YEAR 2000 GROUP
The Year 2000 Group is an Information Management Forum program comprised of
organizations collaborating on Year 2000 issues. The Year 2000 Group is structured to
facilitate that collaboration. Each participating organization leverages its resources through
the work of the group. Project planning and organization, awareness programs, vendor
issues, compliance standards and validation, and test planning are among the subject areas
being explored. The membership meets approximately every three months for subject area
presentations, breakout sessions on specific topics and sessions with invited vendors on
issues relating to their products or services.
Additional details about the work being done, and information about how to join the IMF
Year 2000 Group can be obtained by contacting IMF:
The Information Management Forum
phone: 770.455.0070, fax: 770.455.0082
email: timf@mindspring.com
website: www.infomgmtforum.com
This event has been sponsored by:
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Who Should Attend
Vice Presidents, Directors, Project Leaders,
Executives, Managers and Others Involved in:
Year 2000 Compliance and Project Development * Information Technology and Information
Systems * Contingency and Disaster Recovery Management * Risk Management *
Corporate Planning * Operations * Engineering Management * Systems Engineering *
Business Systems Management * Strategic Planning * Quality Management * Regulation
and Strategy * Asset Managers * Corporate Law * Insurance
Send a Key Team of Your Year 2000 Executives!
Considering the importance of Year 2000 contingency planning for utilities, you really should
bring your entire Y2K team to this action packed event. THINK ABOUT IT.
If you follow the procedures given by the conference and workshop speakers, do your
homework and properly execute the practices prescribed, you will be able to develop a
successful contingency plan that gives you control over your organizations Year 2000
efforts.
How could you make a better investment? Register Today!!
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Conference Agenda
DAY ONE
MONDAY, NOVEMBER 16, 1998
7:00 Registration / Coffee & Tea
8:00 Chairperson's Welcome & Opening Remarks
TAVA / R.W. BECK, LLC
8:15 Understanding What a Year 2000 Contingency Plan Is and What It Means to Your
Organization
NORTHEAST UTILITIES, INC.
9:00 Raising Awareness of Year 2000 Contingency Planning Processes
TEXAS DEPARTMENT OF INFORMATION RESOURCES, YEAR 2000 PROJECT
OFFICE
9:45 Developing a Framework for Year 2000 Contingency Planning
MOBIL OIL CORPORATION
10:30 Networking and Refreshment Break
11:00 Overcoming the Challenges of Year 2000 Contingency Planning: Ensuring Business
Continuity
CLECO CORPORATION
11:45 Contingency Planning for the New Millennium: A Checklist for Business Continuity
PUBLIC SERVICE ELECTRIC & GAS COMPANY
12:30 Luncheon for Speakers and Delegates
1:45 Integrating Year 2000 Preparedness Through Contingency Planning
NEW CENTURY ENERGIES
2:30 Determining the Length and Breadth of Your Year 2000 Contingency Plans - How
Much Is Too Much?
EL PASO ELECTRIC COMPANY
3:15 Networking and Refreshment Break
3:45 Mitigating Year 2000 Customer Impact Through Successful Contingency Planning
PUBLIC UTILITY COMMISSION OF TEXAS
4:30 Integrating Contingency Planning with Remediation Strategies
DUKE ENGINEERING & SERVICES, INC.
5:15 Conclusion of Day One
5:30 Networking Reception
Immediately following today's final presentation, all speakers and attendees are invited to
relax and unwind and take advantage of this ideal networking opportunity. Enjoy drinks and
finger foods. And don't forget to bring plenty of business cards!!
Sponsored by:
DAY TWO
TUESDAY, NOVEMBER 17, 1998
7:00 Coffee & Tea
8:00 Chairperson's Recap of Day One
TAVA / R.W. BECK, LLC
8:15 The Role of Legal Rights and Obligations in a Year 2000 Contingency Plan
U.S. WEST, INC.
9:00 Integrating Contingency Plans with Overall Supply Chain Risk Management
TAVA / R.W. BECK, LLC
9:45 Strategies for Critical Systems Operation During the Year 2000 Date Change:
Operating Near the Millennium Line
HOUSTON LIGHTING & POWER COMPANY
10:15 Networking and Refreshment Break
11:00 Beating the Year 2000 By Working With Your Industry Counterparts
SAN ANTONIO WATER SYSTEM
11:45 Focusing Your Year 2000 Contingency Plans on Mitigating Business Risk
ENTERGY CORPORATION
12:30 Luncheon for Speakers and Delegates
1:45 Contingency Plans For Disaster Recovery Through the Year 2000
BELL ATLANTIC
2:30 Contingency Planning for Embedded Assets
SOUTHERN CALIFORNIA EDISON COMPANY
3:15 Networking and Refreshment Break
3:45 Government Legislation Surrounding the Year 2000: Managing Systemic Risk in the
State of Texas
HOUSE APPROPRIATIONS SUBCOMMITTEE ON MAJOR INFORMATION SYSTEMS
4:30 IQPC Networking Chat Room
You told us that you wanted to meet with colleagues from organizations with similar interests
and concerns. Take advantage of this opportunity for interactive discussion with the
experts!
5:15 Conclusion of Main Conference
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Workshops
Post-Conference Workshops
INTERACTIVE POST-CONFERENCE WORKSHOPS
Wednesday, November 18, 1998
8:00 -- Registration and Continental Breakfast for Morning Workshop Participants
Workshop A * 8:30 - 11:30
How to Design a Contingency Plan
for Business Continuity
The Year 2000 problem is the largest single undertaking that your organization will handle in
a crash time and with a non-negotiable deadline. This interactive workshop will provide a
practical framework to prepare an effective contingency and disaster recovery plan with a
company-wide view of business resumption from Year 2000 non compliance.
Upon completion of this course you will:
1.Fully understand the importance of and key issues in contingency planning
2.Distinguish between disaster avoidance provisions and disaster recovery programs
3.Sell the contingency plan to senior management
4.Set up an effective infrastructure for plan development, implementation and testing
5.Learn the key components of the body of the plan, their key missions and elements
6.Learn how to document contingency plans
7.Learn plan testing and maintenance
Course outline:
The business continuity plan development process
Four key phases
Business impact analysis and scenario development
The body of the plan (content and documentation)
Plan testing and up keep
Putting together the plan strategy
Organizing the contingency plan development
Identifying critical systems and critical resources
Maintaining the plan through to the removal of the disaster situation
Act Now! Register Yourself - And Your Entire Year 2000 Team - Today!
This workshop will be led by: Management Advisory Services & Publication (MASP)
Workshop B * 8:30 - 11:30
The Fundamentals of Why the Year 2000 is Different: Testing
Systems for the Year 2000
Some people think that since they've maintained and tested systems for years, there is
nothing new they need to know or do for Year 2000 projects. However, the Year 2000 is
different in many ways. One major difference is magnitude. A huge amount of work needs to
be done within tight time and resource constraints. The project management and
coordination of all these activities will be an extreme stress. The work is high risk because
many of the systems are old and technically obsolete, not to mention poorly documented
and understood. In addition, the liability in terms of financial litigation potential is high.
This interactive workshop will cover the following objectives:
Identify what level of testing is needed for each system and database
Understand the mechanics of the system and database testing processes
Develop test plans and test cases for Year 2000 preparation
Estimate the time, resources and budget for the testing effort
Perform Year 2000 risk assessments and develop contingency plans
Highlights include:
1.The scope of the Year 2000 issue
2.Year 2000 programming solutions
3.Non-programming solutions
4.Multi-firm domino effect
5.Assessing your readiness
6.Estimating the effect
7.Handling resource limitations
8.Fix and replace position
9.Year 2000 testing issues
10.Testing and validation techniques
11.Risk-based date testing
12.Date test check list
13.Reviewing vendor readiness
14.Year 2000 tools
15.Contingency planning
16.Outsourcing
Act Now! Register Yourself - And Your Entire Year 2000 Team - Today!
This workshop will be led by: Advanced Information Technologies, an affiliate of the
Quality Alert Institute
Workshop C * 12:30 - 3:30
Year 2000 Contingency Planning Best Practices
This interactive workshop will give participants an overview of energy industry best
practices for contingency planning and will enable participants to compare their plans
against best practice templates. These industry best practices and lessons learned have been
derived from research conducted by META Group with North American, European and
Pacific Rim utilities during 1997-98.
The session will examine contingency planning in the context of related Year 2000 activities
such as:
Testing
Risk assessment
Budgeting
Regulatory reporting
Participants are encouraged to bring copies of any current contingency planning documents
to the workshop for use in a "gap analysis" exercise. Upon completion of the workshop,
participants will have a full understanding of how their contingency plans compare to
industry best practices and what steps need to be taken to enhance existing plans.
Act Now! Register Yourself - And Your Entire Year 2000 Team - Today!
This workshop will be led by: META Group's Energy Information Strategies Service
Workshop D * 12:30 - 3:30
An Advanced Look at Why the Year 2000 is Different: Testing
Systems for the Year 2000
Some people think that since they've maintained and tested systems for years, there is
nothing new they need to know or do for Year 2000 projects. However, the Year 2000 is
different in many ways. One major difference is magnitude. A huge amount of work needs to
be done within tight time and resource constraints. The project management and
coordination of all these activities will be an extreme stress. The work is high risk because
many of the systems are old and technically obsolete, not to mention poorly documented
and understood. In addition, the liability in terms of financial litigation potential is high.
This advanced, interactive workshop will cover the following objectives on a more in-depth,
higher level than that of the fundamentals workshop:
Identify what level of testing is needed for each system and database
Understand the mechanics of the system and database testing processes
Develop test plans and test cases for Year 2000 preparation
Estimate the time, resources and budget for the testing effort
Perform Year 2000 risk assessments and develop contingency plans
Highlights include:
1.Developing a Year 2000 test strategy
2.Practical limitations on testing
3.Risk vs. economics
4.Testing modifications to existing systems
5.Interface testing
6.Regression testing
7.Parallel or volume test alternative
8.Data integrity testing
9.System and acceptance testing
10.Test compliance criteria
11.Test plan review checklist
12.Software package testing
13.Software upgrade testing
14.Acceptance testing in a contractual situation
Act Now! Register Yourself - And Your Entire Year 2000 Team - Today!
This workshop will be led by: Advanced Information Technologies, an affiliate of the
Quality Alert Institute
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Exhibit & Sponsorship Opportunities
IQPC Conferences offer an excellent way to demonstrate your company's products and
services to executive-level decision makers.
The exhibit areas have been strategically designed to ensure optimum exposure to the
conference attendees. In addition, you can leave a lasting impression with the delegates by
sponsoring a networking reception, luncheon, breakfast, or refreshment break. To get more
information about the marketing opportunities available at this event, contact:
LORNE GROUT at (617) 482-3258 extension 213, or e-mail to lgrout@psinet.com
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Registration Information
Register or Request Additional Information by Phone, Fax, E-Mail, or USPS-Mail:
Phone: 1-800-882-8684 or 973-256-0211
Fax: 973-256-0205 (24 hours a day)
E-Mail: info@iqpc.com (Please include all registration information)
Or Mail to:
International Quality & Productivity Center
150 Clove Road
P.O. Box 401
Little Falls, NJ 07424-0401
Please mention priority code "C*INHP" when you register!
Fees for the conference:
$1395 ... Conference ONLY
$1795 ... Conference PLUS One Workshop
$2095 ... Conference PLUS Two Workshops
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