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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?


To: Glenn D. Rudolph who wrote (26644)11/18/1998 2:50:00 PM
From: Randy Ellingson  Read Replies (3) | Respond to of 164684
 
Thanks for your reply, Glenn. You know alot about this company and their current situation. I do hope you're wrong about their ability to sell effectively in Europe. They'll have to be smarter (or smart again) to achieve success similar to what they have in the U.S.

Randy



To: Glenn D. Rudolph who wrote (26644)11/18/1998 3:19:00 PM
From: Robert Rose  Read Replies (1) | Respond to of 164684
 
<They clearly deserve credit. They had a good idea. They still do and they executed well
with the non mainstream consumer. I am referring to the avid net surfer which is not
mainstream.

It is my opinion they made some errors which all companys do as they develop. Some
of these are major although not insurmountable. The first error is their heavy marketing
during the fall of 1997. There was hardly a market for e-commerce then. They spent
milllions on a very small percentage of the population. Secondly, the business model
does not work as planned. The concept was to sell the merchandise before they had to
pay the supplier. It is an excellent idea in theory. The problem is the cost of
merchandise, no matter what it is, when bought as needed is higher than if bought in bulk
from the manufacturer and sold from inventory. There is a tug and pull problem here.
Either the company ties up capital or they pay more for their merchandise cutting
margins. Thirdly, they made a strategic error in not wanting to partner with some big
players. I suspect this was Bezos's decision. Partnering with Bertlemans was very
important to gain and hold the European market. The Seattle Times ran an article that
indicated Bertelmanns wanted to partner with Amazon but rumor has it Bezos said
know. They could have partnered with certain product lines such as books, music, etc
but excluded other items added that are not a main product from Bertlemans. This last
error is the most important. The cost to capture Europe now has likely tripled.

If they really do
have a way to not only attract new customers, but sell to them and get many of
them to
return to buy more, then don't you wonder how far revenue growth can take this
company?

They can grow revenue and grow it large in commodity products. The analysts with
strong buy recommendations are always referring to the economy of scale as revenues
grow. There are certain cost that are somewhat fixed or could be such as marketing
once a certain scale is reached. However, in low end commodity items, such as books,
music, videos, etc. the fulfillment costs are higher than the gross margins. The reason for
this is that in a brick and mortar store the customer sort of does the fulfilling for the
company. They chose books off a shelf and take it to the cash register where the clerk
rings it up and places it in a bag. The brick and mortar store still has to stock the shelves
just like Amazon has to stock their inventory. Amazon has to have a person pull the
product, box it, lable and sort it for shipping for every order. That is the expense that
will always exceed the gross margins unless it can be automated.

Don't you think it's possible that they can maintain market share, even as they
move into higher margin sales (I have no idea what those might be)?

The answer is yes. The problem is items with higher gross margins are typically higher
ticket priced items and i do not they will sell well on the net ever. People like to look at
high ticket items prior to purchase. Even televisions, they like to see the picture side by
side, etc.

I ask these questions because you seem to base your bleak outlook on lost sales
growth
momentum (as opposed to impossible-to-achieve sales and/or profit expectations,
taken as
far out as necessary).

Sales growth can continue with good execution and one cannot argue or at least I will
not, that Amazon executes well. The problem now is being undercapitalized which may
be able to be solved by a secondary. The largest reason for business failures is lack of
experience and undercapitalized. I believe they did a good job of getting experienced
retailers when they borrowed some personnel from Walmart<G> They still need a lot of
capital to stock merchandise as discussed above. This becomes even more important in
higher priced products. They need a lot of capital to fight to get market share in Europe
and to maintain and increase share in the US. Currently, they are undercapitalized to do
that.

Business is never static. I am looking at the fundamentals as I see them today. They
could change. A secondary may go over well. Bertelmans may execute poorly. I just do
not see that happening since the real high visibility sites particularly, AOL, are going to
Bertlemans and barnesandnoble here. >

Glenn, this was really a great post. Very much appreciate your retail perspective.

Just need to say that it seems unfair to me that such smart folks as you and Steve Andrew (for example....) find yourselves hurting or at least worrying when someone like me just sits here and benefits so much from all that is going on right now....



To: Glenn D. Rudolph who wrote (26644)11/18/1998 10:03:00 PM
From: Victor Lazlo  Read Replies (1) | Respond to of 164684
 
News out today that Bert and Lycos are partnering in Europe, and that bert will have co-marketing into Lycos' many country-specific sites. Lycos gets something like $11 mill over next 3 yrs.

Looks like AMZN is definately the outsider in Europe.

Victor