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Strategies & Market Trends : The Final Frontier - Online Remote Trading -- Ignore unavailable to you. Want to Upgrade?

To: Len who wrote (5765)	11/18/1998 2:55:00 PM
From: TraderAlan	Read Replies (1) \| Respond to of 12617

Len, Guess I should differentiate between customer service and technical support. My experiences with tech support were very good, other than forcing me to place a 90- min long distance call to them in Oregon the day after I got my Shotgun. The Shotgun shipped without win98 drivers even though I bought it 2 months after win98 was released. Customer Service sent me on two wild goose chases for the drivers. Clearly they didn't have a clue where to find them. I asked to speak with a supervisor and the rep hung up on me (I promise I was a good boy during the call <g>). BTW CS is in California, several hundred miles from TS. Alan