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Technology Stocks : OnSale Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Jim Duffett who wrote (1659)11/18/1998 4:52:00 PM
From: Mike da bear  Respond to of 4903
 
Address your concern to:

Byron Bailey mailto:bbailey@ONSALE.com

He is the customer service manager.


Thanks for the response. I tried this address which I saw earlier on the
thread, but it doesn't work... maybe he's left the company.

To: bbailey@ONSALE.com
Subject: Help!
Sent: Wed, 18 Nov 1998 13:19:50 -0800

did not reach the following recipient(s):

bbailey@ONSALE.com on Wed, 18 Nov 1998 13:17:26 -0800
The recipient name is not recognized
MSEXCH:IMS:ONSALE:Hermes:HERMES 0 (000C05A6) Unknown Recipient

BTW: just called via the phone to customer service. At least I was only
billed for one.

It's my opinion that customer service requests via the web should be responded
to within 24 hours.

Looks like I may have the problem resolved.

thanks,
mdb