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To: SI Brad who wrote (3577)	11/19/1998 12:52:00 PM
From: justaninvestor	Read Replies (1) \| Respond to of 32871

Hi Brad ..It's me - "the cable modem @Home user from Vancouver" - very baffling today. At 5:45Am PST, the service was pitiful, but now, it's lightning again. Usually, it would be the other way around. Again, if there are any @Home users out there that are having troubles, try disabling the Proxy server. When I did that, most of my problems vanished - except for the odd day that it bogs down, but I think that must be another problem.

To: SI Brad who wrote (3577)	11/19/1998 2:41:00 PM
From: Souze	Read Replies (2) \| Respond to of 32871

Brad, Very long load on go2net.com also. I didn't wait to see if it would finish or time out. If I can figure out the IP address I'm coming from I'll email it to you ASAP. Souze

To: SI Brad who wrote (3577)	11/21/1998 12:56:00 AM
From: Gary Korn	Read Replies (2) \| Respond to of 32871

Brad, It is not just the Netcom users who are experiencing problems accessing SI. I'm accessing through a dedicated T1 right into the WinStar backbone, and I've been having problems for months. For some reason, access to SI was extremely fast last week. It was a remarkable change. Then, come Monday 11/16, we were back to slow access. Not as excruciatingly slow as in the past, but not very fast either. I too have taken to reading the Yahoo message board more regularly, because the speed of access to that thread is now many times faster than access to SI. I agree with another poster that, if things don't change, you are going to start losing accounts. Gary Korn Tracing route to techstocks.com [207.178.55.5] over a maximum of 30 hops: 1 2 ms 1 ms 1 ms 209.141.57.249 2 78 ms 6 ms 6 ms 192.168.1.217 3 14 ms 12 ms 12 ms fintech2-gw.phoenix.GOOD.NET [209.54.110.217] 4 12 ms 12 ms 13 ms fintech2-gw.phoenix.GOOD.NET [209.54.110.217] 5 40 ms 44 ms 50 ms phoenix.las-vegas.GOOD.NET [209.141.189.2] 6 40 ms 39 ms 40 ms phoenix.las-vegas.GOOD.NET [209.141.189.2] 7 36 ms 37 ms 38 ms las-vegas.san-jose.GOOD.NET [209.141.189.10] 8 165 ms 151 ms 150 ms sl-bb1-sj-5-0-0.SPRINTLINK.NET [144.232.8.9] 9 165 ms 158 ms 144 ms sl-bb10-sj-0-1.SPRINTLINK.NET [144.232.3.1] 10 * 135 ms 138 ms sl-bb21-stk-7-0.SPRINTLINK.NET [144.232.8.194] 11 * 175 ms 189 ms sl-bb10-sea-1-0.SPRINTLINK.NET [144.232.8.30] 12 * 160 ms 154 ms sl-bb1-sea-8-0-0.SPRINTLINK.NET [144.232.6.38] 13 * 145 ms 149 ms sl-gw2-sea-0-0.SPRINTLINK.NET [144.228.90.4] 14 358 ms 275 ms 260 ms sl-wolfe-1-1-0-T3.SPRINTLINK.NET [144.228.94.6] 15 496 ms 191 ms 198 ms sea3.WOLFE.NET [207.66.130.30] 16 182 ms * 163 ms go2net-gw.WOLFE.NET [207.66.142.94] 17 177 ms * 154 ms techstocks.com [207.178.55.5] Trace complete.

To: SI Brad who wrote (3577)	11/22/1998 8:43:00 PM
From: Souze	Read Replies (1) \| Respond to of 32871

Adding my voice to those of others reporting relief from last week's access glitch: my SI response is back to normal. It feels great. Can SI share with us what the underlying problem was? TIA, Souze