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To: Tony Viola who wrote (69006)	11/23/1998 12:26:00 PM
From: Paul Engel	Respond to of 186894

Tony - Re: "oes LANDesk "work" only with Intel based PCs, or would an AMD based one, for example, if connected to the network LANDesk was controlling, be configurable, etc." Excellent question. My supposition is that many features would work with "AMD CLients" but the advanced features would require them to possess such capabilities as Intel's Wired For Management. However, Badger and his group will clearly know more than me about this. Paul

To: Tony Viola who wrote (69006)	11/23/1998 10:51:00 PM
From: Mike Morley	Read Replies (1) \| Respond to of 186894

Tony - does LANDesk "work" LanDesk installs an agent on the NT system (I think W95 and W98, but I've never used them) which allows taking over the screen, mouse movement, and input. The company I work for uses it extensively for help desks to get into systems for trouble shooting. The system owner must grant permission. We also use it for remote administration of NT servers. We configure it so no permission at the other end is needed, only the account passwords. We have used it successfully for over a year to administer NT servers on the other side of the globe. Although I've never tried, I see no reason it would not work with AMD based systems. The agent is just a service under NT. I don't believe the agent has ever been ported to Alpha NT. (But then, who cares.) LanDesk also has software delivery modules, and asset management. I don't have any direct experience them them. In earlier releases the asset management was weak. Microsoft's SMS was better. I don't know if Intel has caught up or not. Mike M.