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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: Liam Kingsmill who wrote (10421)	11/25/1998 6:22:00 AM
From: CynicalTruth	Read Replies (1) \| Respond to of 16892

Hi Liam! Sorry to here about your latest trade with Datek. But that is the way it is nowadays. I very rarely place any orders any more because I don't know if they will execute or not and worst... if I can even cancel when needed. They've cost me way to much.... AG uses Brown so he would be a good person to ask about them. I don't recall any negative comments from him. Datek's new mission is to outdo the porn sites on tinsel and glitter. And make the Ginus book of records for the most # of online customers, so I'm currently looking into one of the trading platforms. Higher commissions but when all is said and done cheaper than Datek due to the fact a stock can more a point or two against me before Datek's system will figure out I put an order in. Certainly has changed since from a couple of years ago. But then I'm one of those conspiracy nuts and believe that Datek is somehow making money from all these non-executions. Somebody is taking all my money anyway... and all we are at Datek is a book keeping entry.... it would be super easy for their "silly fast" algorithms to delay a trade that is going against a customer to their advantage. John

To: Liam Kingsmill who wrote (10421)	11/25/1998 10:53:00 AM
From: RealMuLan	Respond to of 16892

<<No phone service when my wife called to sell the position I didn't want in the first place.>> One suggestion for this is that to call their non-toll-free trading number. That number usually can get through in a not-so-busy market day like yesterday. Even though you end up paying some toll fee for telephone, you might end up better off. Good luck.

To: Liam Kingsmill who wrote (10421)	11/25/1998 2:02:00 PM
From: Esteban	Respond to of 16892

I expect Brown & Co has a large enough staff for events that require a telephone order. Brown & Co. actually handles the majority of their orders by phone, so they are set up to efficiently handle your phone order. However, when I tried to use the phone when the web trading was down, there were longer waits than I could hold for. If the same technical problem is not affecting all the web traders, the phone is fast and efficient, and they will stay on the line for confirmation. Esteban