White House to Release New Internet Commerce Report Monday
ALAN M. WOLF c.1998 Bloomberg News
WASHINGTON -- President Bill Clinton and Vice President Al Gore will ask executives from companies like Cisco Systems Inc., legislators, and government officials Monday to help boost the Internet as a global marketplace.
Yet while the Clinton administration will use the White House event to promote efforts to make it easier for companies to expand their electronic commerce, critics say the industry isn't doing enough to protect consumers' privacy online.
''All of the market research shows that the biggest obstacles to consumer adoption of online commerce are concerns about privacy and security,'' said Bill Whyman, an Internet analyst with Legg Mason Inc.'s Precursor Group. The administration gets ''poor grades'' in those areas.
Almost 9 million households will have shopped on line by year-end, up from 4.5 million last year, according to Cambridge, Massachusetts-based Forrester Research Inc.
Market researcher Boston Consulting Group projects that online retailing is growing more than 200 percent annually and merchants will sell $13 billion worth of goods this year through the Internet.
''The progress has been substantial, but not as much as American businesses and consumers expect or need,'' Whyman said. ''They realize there's a lot of work that needs to be done.''
Toward that end, Clinton's top Internet adviser, Ira Magaziner will release a report on White House Internet initiatives and recommend further steps in several areas, including beefing up privacy protections.
''E-commerce is doubling in size every year,'' said Magaziner, who plans to step down before year end. ''Getting the right policy architecture in place to develop that growth is an essential economic issue.''
The Clinton administration generally has advocated a hands-off approach to Internet regulation. It favors self-regulation efforts such as the Online Privacy Alliance, a group representing America Online Inc., International Business Machines Corp., Walt Disney Co., Yahoo! Inc. and other companies.
The administration puts too much faith in the ability of industry to regulate itself and needs to be more aggressive, the critics say. They want the administration to push Congress to adopt new laws protecting the collection and distribution of personal information online.
''The laws we have now are just not strong enough,'' said Mary Griffin, a financial privacy specialist at Consumers Union, publisher of Consumer Reports magazine.
The Clinton administration has invited executives such as Cisco's John Chambers and Margaret Whitman, CEO of eBay Inc. to Monday's White House meeting, and will call for more industry action on the privacy front.
A subsidiary of the Better Business Bureau, for example, will put forth a new program designed to verify the privacy policies of Web sites. ''The administration recognizes the importance of online commerce to American competitiveness,'' said Russell Bodoff, chief operating officer of BBBOnLine.
The latest focus of concern for privacy advocates is a plan by the Commerce Department to issue ''safe harbor'' regulations that would exempt U.S. companies operating in Europe from meeting tough privacy standards adopted last month by the European Union.
Industry officials complain the administration also needs to do more in the area of advanced data-scrambling, or encryption, technology. In September, the U.S. said it would loosen export controls on encryption technology for the insurance, health care and online industries.
Intel Corp. officials and others said the move was a step in the right direction but that additional measures are needed so U.S. companies don't face a competitive disadvantage. Customers outside the U.S. can buy software with stronger security protections from non-U.S. companies.
The Clinton administration should work more with the World Trade Organization, World Intellectual Property Organization and other international organizations to foster Internet growth, Whyman said. ''They have to be more aggressive in dealing with the international implications'' of the Internet.
Magaziner's report is a followup to Clinton's July 1997 directive that first outlined the administration stand on Internet issues such as encryption, taxes and copyright protection.
This year, Congress and Clinton agreed to extend copyright protections to the Internet and adopted a three-year ban on new taxes on Internet business. On the international front, the administration convinced the WTO to adopt a one-year ban on tariffs.
''We've put e-commerce on the front burner of policy agendas everywhere and we've been able to help set the terms of the debate,'' Magaziner said.
Magaziner shepherded rules for a new system of handing out Internet addresses, or so-called domain names, and asked the Internet community to work out its own proposal for the transition.
He's working closely with a new non-profit organization, the Internet Corporation for Assigned Names and Numbers, that will oversee the system for the .com, .net and other tags at the end of World Wide Web addresses.
''Ira is to be commended for getting the administration to adopt a decentralized vision of the Internet,'' said Jerry Berman, president of the Center for Democracy and Technology, a group that advocates civil liberties on the Internet.
Elliott Maxwell, recently named special adviser to Secretary of Commerce William Daley on the digital economy, is likely to lead the administration's inter-agency Internet agenda next year.
''When the work began with respect to electronic commerce, few people were worrying about the policy questions,'' Maxwell said. ''All that's different now.''
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