Dialogic Extends Leadership by Bringing Enterprise Computer Telephony Capabilities to the Small/Medium Business Market
December 4, 1998
PARSIPPANY, N.J.--(BUSINESS WIRE)
Leading Companies Turn To Dialogic for Next
Generation Solutions at an Affordable Price
Dialogic Corporation (NASDAQ: DLGC) today
announced that several companies including,
Alliance Systems, Callware, Coresoft, CTL,
Key Voice, MacroVoice, Samsung and Voice
Systems Research (VSR), are turning to
Dialogic for next generation solutions required
for the small/medium business (SMB) market.
By using standards-based, high performance
components from Dialogic, developers can
build computer telephony (CT) applications
and take advantage of new opportunities
emerging in the SMB marketplace. These
applications include IP telephony, unified
messaging, interactive voice response (IVR),
text-to-speech (TTS), automatic speech
recognition (ASR) and voice mail applications.
Leading the Industry with Best Products and
Support
"Dialogic has always been the technology
and volume leader in the SMB arena," said
Walt Teschner, senior analyst, Tern
Systems. "Over the last couple of years,
Dialogic has increased its lead and currently
provides the majority of the low density
board-level products. Dialogic has
accomplished this by retaining and growing
their existing base and by winning many new
accounts worldwide that were previously
served by competitors. A broad product line
with global approvals and a strong support
organization have been instrumental in the
growth of the company's market share in the
SMB segment. "
A Complete and Affordable Solution
With the industry's most comprehensive suite
of media processing technologies for
computer telephony, Dialogic provides
standards-based digital signal processing
(DSP) cards, platforms, and software that
enable solutions from two lines up to
hundreds of lines of open hardware systems
based on PCI, CompactPCI(R), ISA, or VME
form factors.
Because a combination of DSP cards and
off-the-shelf computers are not always the
optimal solution for the lowest cost, highest
value products for small and medium business
applications, Dialogic also offers highly
integrated computer telephony platforms in
off-the-shelf and customized form factors.
The Dialogic media processing technologies
are available on a wide range of operating
systems including Windows NT, Windows9x,
SCO OpenServer, SCO Unixware, Solaris and
leverages approvals to attach to the public
phone network in over 70 countries
worldwide.
"As a leader in voice messaging for both the
corporate and small office markets, KeyVoice
looks to Dialogic to deliver products that
address the specific needs of the small office
market," said Nick Branica, president and
CEO, Key Voice. "Dialogic's ability to deliver a
comprehensive SMB product line enables
KeyVoice to offer an advanced automated
attendant and voice and fax mail systems
that are unique in their set-up simplicity and
unquestioned reliability."
Enterprise-Level Voice Messaging at an
Affordable Price
Over the past 10 years Dialogic has led the
computer telephony industry by offering the
unmatched technology, support and vision
required for the rapidly growing SMB office
market. Highly reliable Dialogic media
processing products specially suited to this
cost-sensitive market include the award
winning VoiceBrick(tm), the DVM(tm) product
line, and custom in-switch computer
telephony platforms. Designed as
self-contained platforms for voice mail, auto
attendant, fax and other CT applications, the
products offer enterprise level technology for
smaller offices. Now OEMs and resellers can
quickly deliver the low-cost, easy to install,
turnkey systems needed to penetrate this
expanding market.
"Our 'one-stop-shopping' for computer
telephony components and systems offered
through our distribution and integration
divisions requires us to select only the best
quality products that require minimal
support," stated Jon Shapiro, CEO of Alliance
Systems Inc. "Dialogic products are our
preferred platform of choice when building
these channel ready systems. Dialogic's close
partnership with their customers is the best
in the industry and this makes for a winning
team."
Dialogic Corporation
Dialogic Corporation is the leading
manufacturer of high performance,
standards-based computer telephony (CT)
hardware and software components. Dialogic
products are used in voice, fax, data, voice
recognition, speech synthesis, call center
management computer and Internet
telephony applications. The company is
headquartered in Parsippany, New Jersey,
with regional headquarters in Tokyo, Brussels
and Buenos Aires, and sales offices
worldwide. For more information, call
1-800-775-4444 or visit Dialogic's Web site
at dialogic.com.
Trademarks: All names, products and
services mentioned are trademarks or
registered trademarks of their respective
organizations.
CONTACT: Dialogic Corp. | Jane Mazur,
Manager, Corporate Communications |
973/993-3000 (Ph) Ext. 6118 |
973/631-8593 (Fax) | 1-800-759-8888
(Pager) Pin # 1107448 |
J.Mazur@dialogic.com |
dialogic.com
[Copyright 1998, Business Wire] |
