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Gold/Mining/Energy : Canadian Investment Houses... comments? -- Ignore unavailable to you. Want to Upgrade?


To: Fass99 who wrote (8)12/3/1998 11:47:00 PM
From: G  Respond to of 13
 
i would reccomend they put c.johnson behind bars for his actions...
he abused his power and the S.O.B got promoted for it...
IMO TD GREENLINE is to green with investors $$$$$$
full service is the way to go....
banks should stay to banking and thats it..
they are all just too greedy and too big right now....



To: Fass99 who wrote (8)12/4/1998 5:46:00 PM
From: Gary H  Read Replies (1) | Respond to of 13
 
I wouldn't recommend that you switch to Investorline. I got a tale to tell that is unbelievable.

I had some mutal funds and put through an order to sell half. Investorline instead bought an equal amount. This meant I didn't have the cash to buy stocks I wanted to purchase.When I saw what happened I called and was told it would take 2-3 weeks to straighten out. Unsatisfactory. I called a few notches up on the monkey ladder and got bounced around and was finally told I didn't have any funds with that mutual co.. I called the mutual fund co. and was told the same thing. I asked them to email the record of sales in that account and found that all the funds had been cleared out by Nesbitt Burns(they handle the Investorline stuff)a few weeks after I had placed the order to sell the half. So, I called Nesbitt Burns to see what they had to say. They said the same. No funds. No credit to my account. Many calls to both Investorline & N.B. and I was about to go down and choke somebody. Now it should be noted that in the interim I had received my monthly statement from Investorline saying I still had shares in the mutual fund.
At the actual time that N.B. sold my shares the price was up. At the time this came to light the price was down. Some cheeky little SOB at Investorline said I would have to take the lower price on settlement and started coming on to me for having called N.B. and trying to say it was all my fault.
In other words I was to pay the difference for the screw up. I ended up calling the V.P. and he straightened it all out the next day and I got the top price.
What would have happened if I hadn't called? I guess they would have let it ride till I placed an order to sell the remainder of the fund as long as they were ahead.
I tape recorded all these conversations and with the record of events from the mutual fund co., I found it easier to go through this hassle and I would recommend everyone do the same when talking to these people. Most of them don't seem to know if they were punched or bored.
And especially - GET NAMES.
After all this I was ready to go to Greenline or CIBC, but from what I read on this thread I don't know where to go.
Bank merger?? I think this would be a case of smashing 2 idiots together and ending up with the equivalent of 4.