SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: jach who wrote (28883)12/4/1998 2:52:00 AM
From: Mark Fowler  Respond to of 164684
 
Web merchants have their work cut out for them. A new study by Jupiter
Communications finds that many companies have a hard time simply responding to
E-mail inquiries that come in over the Web. Of 125 E-commerce sites visited by Jupiter,
42% took more than five days to respond, didn't respond at all, or listed no E-mail
address. Companies "just haven't taken the right approach to the Internet yet," says
Ken Allard, a Jupiter analyst. "To not respond to a user-initiated one-to-one relationship
is unforgivable."<<

From experience and word of month, I'd tend to believe Amzn is way ahead of the competion on their one- to- one marketing relationships with their customers. Good Article



To: jach who wrote (28883)12/4/1998 2:53:00 AM
From: Joe E.  Read Replies (1) | Respond to of 164684
 
The cover story on Business Week online and probably pulp version too is about Amazon. It is pretty good, IMO. If you are an AOL subscriber, it is at keyword BW. The web location is www.businessweek.com but I think you have to subscribe to read it there.


HomeMailHotSubjectMarksPeopleMarksKeepersSettings
Terms Of UseContact UsCopyright/IP PolicyPrivacy PolicyAbout UsFAQAdvertise on SI
© 2025 Knight Sac Media.  Data provided by Twelve Data, Alpha Vantage, and CityFALCON News