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To: Ong Dien who wrote (10866)12/4/1998 11:30:00 AM
From: AJ Berger  Read Replies (7) | Respond to of 44908
 
Good News if TSIG can Capitalize on it...

This from zdnet.com (no more death threats for dissing this stock, OK?)

That blizzard I see outside my window isn't a holiday snowstorm. It's a swirl of press releases burying
me in a big pile of hype from pundits, online malls, and Web portals proclaiming that this is the moment
when online shopping becomes "real." Let's see what they have to say.

Jupiter Communications is forecasting online holiday sales at $2.3 billion, up from $1.1 billion last year,
and says that "commerce players can upsell [I hate that word] self-buyers into gift buyers." Jupiter
recommends that sites start building gift registries, something that online record stores such as CDNow
have started to do. I suppose that could work, but the concept doesn't exactly bowl me over.

And by the way, did you know that we're just finishing up National Online Shopping Week? Well, we
are. Five organizations, including shop.com and the Association for Interactive Media, came up with that
bright idea.

Even ZDNet, from my own company, couldn't resist adding to the press release pile: "The Web will
become a major holiday shopping channel this season, underscoring Web users' increasing propensity to
make online credit card purchases. According to the October InternetTrak survey sponsored by
Ziff-Davis' ZDNet, 68 million U.S. adults used the Web during the past three months, and 6.4 million of
them plan to do some of their holiday shopping online."

Meanwhile, America Online's big holiday press release says that "20 percent of shoppers purchasing on
AOL are first-time buyers; converting 'window shoppers' to first-time buyers is a key retail strategy this
holiday season." AOL goes on to toss out one statistic that I don't believe: "AOL anticipates its average
shopper will make more than one-third of his or her total holiday purchases online this year." That seems
wildly optimistic, but I guess come January, I'll receive another flurry of press releases with headlines
along the lines of "Online Holiday Shopping Exceeds All Expectations; Dancing in Streets Ensues."

There's a sort of self-fulfilling prophecy going on here. Many, many interested parties are depending on
the success of online retailing to make their businesses real, so they're all putting out these press releases
saying how successful online shopping already is in order to convince unconnected people like my
mother that they're missing the exciting online-shopping boat.

How about a reality check? Guess how much Americans will spend during the holiday season? $174
billion. So even if they do spend $2.3 billion of it online, that's still just a drop in the proverbial bucket.
Yes, online shopping will be bigger this holiday season than ever, but duh, how could it not be? That's
hardly a daring prediction. And it certainly doesn't justify the utterly insane stock price run-ups we've
been seeing for online retailers and auction sites such as eBay and Amazon.com lately. Here's hoping
that no one puts out a press release in January saying online holiday shopping was disappointing; if that
happens, I can guarantee you'll see those stocks plummet. When it comes to the Internet, the stock
market seems to be especially susceptible to the promises of press releases.

Yes, someday my mother and 60 million other people like her will shop online, but it's increasingly
obvious that certain forces are trying to rush them into doing that now now now. I think that's because
many of the companies involved in online shopping are built on precarious financial foundations, and they
simply can't wait five years for this trend to take off. It has to happen now or the shareholders will start
to ask too many questions. Very interesting times. I guess deep down we've always known that the
Internet would turn into a vast shopping mall, but I wouldn't have guessed that so many would push so
hard to try to make it happen so fast.