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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: Diamond Jim who wrote (1215)	12/7/1998 10:53:00 AM
From: TheSlowLane	Read Replies (1) \| Respond to of 3262

It took several days to get this very enlightening response from the Customer Service folks. Perhaps their new slogan should be "ETrade - Be Thankful We're Not Running An Ambulance Service". Thank you for choosing ETRADE. Since our site is undergoing some enhancement and updates, you may have experienced some difficulties. We recommend accessing your Etrade account by typing in our address directly rather than going through bookmarks and or favorites. By typing in the address directly, you're able to bypass most problems created by bookmarks. Secondly, to move about the site quicker, be sure to turn the graphics off. You may also want to try accessing your account via an alternate IP address 198.93.32.181. Due to current market conditions, we do apologized for the wait. We have hired adddtional staffs to help us. i can certainly understand this is frustating for you, but we are taking every steps possible so that your experience with us will be more fruitful. Again, we apologized for the inconvenience and ask for your patience. Sincerely, E*TRADE Customer Service