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To: steve s who wrote (14261)	12/7/1998 3:32:00 PM
From: Michael F. Donadio	Read Replies (1) \| Respond to of 21342

Bad news for high speed cable -- Good news for ADSL: dailynews.yahoo.com Monday December 7 2:07 PM ET Broadband disappoints customers By Louis Trager, ZDNet High-speed data connections have barely started taking root with consumers, and already some of the bloom is off the rose. Cable modem customers in At Home Corp.'s maiden market in Silicon Valley were up in arms last week about access speeds sometimes slower than dial-ups - that is, when the connection was not crippled altogether. The debacle in Fremont, Calif., feeds into concerns about cable company service and the shared nature of the connection. Coincidentally, a new survey shows consumers favor telephone companies as broadband providers. That Yankee Group study also indicates price sensitivity could dampen hopes for a residential bandwidth cornucopia within several years. In Fremont - At Home's oldest market, with about 5,500 customers - circumstances conspired to strike at the heart of the sales pitch: access speeds 50 times faster than dial-ups. "They are taking in revenue and not providing the service all these customers signed up to get," said customer Dan Calic. ... All the best, Michael