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Technology Stocks : i2 Technologies -- Ignore unavailable to you. Want to Upgrade?

To: Shane M who wrote (1051)	12/8/1998 1:23:00 PM
From: James Sinclair	Respond to of 2339

I2 Releases First Customer Value Report IRVING, Texas, Dec. 8 /PRNewswire/ -- i2 Technologies, Inc. (NASDAQ:ITWO), the leading developer of e-Business Process Optimization solutions, today issued the industry's first ever Customer Value Report that specifically states the amount of value they are creating for their customers. "i2's publicly-stated vision since 1995 has been to provide $50 billion in value through growth and savings for our customers by the year 2005," said Sanjiv Sidhu, CEO and Founder, i2 Technologies. "Since we take this very seriously, we commissioned an independent study by the R.B. Miller Corporation (RBMC). Their report concludes that i2 has already created over $3.5 billion in customer value through mid-1998, and shows i2 continues to be on-track to fulfill that promise." To ensure the integrity of its assessments, i2 commissioned The R.B. Miller Corporation (RBMC) of Atlanta, recognized experts in customer value, to audit its process and results. Using portions of its Strategic Profiling(SM) methodologies, RBMC conducted a series of interviews with i2 customers to audit the amounts of value being stated. RBMC also performed an in-depth analysis of the process i2 utilizes to assess value. Any adjustments to the value assessments necessary, along with customer feedback is then delivered back to i2. The final calculations of value are then approved for inclusion in i2's Customer Value Report. Hong Mo Yang, VP of Consulting Services at i2, says, "We had RBMC conduct a pilot with i2 customers to determine the optimal way to conduct the value assessments. We found out that calculating value is no trivial task, and ultimately decided to build it directly into our implementation methodology. The formal value check is now a part of our implementation process through the Supply Chain Implementation Assessment (SIA)." Gary A. Williams, RBMC President & CEO, stated, "As more and more companies exert their buying power, the requirement to deliver value is rapidly becoming vital to success. Yet few, if any, organizations are measuring their impact on a customer's business. Why? No standards of value exist for the industry such as accounting's Generally Accepted Auditing Principles. And even if they did, companies are under no legal obligation to publicly report their value delivered." Williams then went on to suggest that, "What i2 is doing here is truly ground-breaking for the technology industry. We've measured value for our clients in the past, but i2 is the first to publicly report on the results. The bar has been raised significantly for the technology industry now." Hong Mo Yang at i2 added, "Two key aspects in compiling these results are confidentiality and accuracy. Because we are dealing with customer data of a highly competitive nature, we need to ensure their privacy. Yet, we also need to validate the results. That's a role a Value Auditor like RBMC plays forus." The 1998 i2 Technologies Customer Value Report is available at either i2.com or rbmcorp.com.