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Technology Stocks : America On-Line: will it survive ...? -- Ignore unavailable to you. Want to Upgrade?

To: Jan Garrity Allen who wrote (12416)	12/10/1998 10:57:00 AM
From: Chuck Williams	Respond to of 13594

I've been a long AOL critic, sighting its deficiencies and knowing a "direct" Internet connection was "better". Lately I've been reevaluating my opinions, based upon analysis of the "average surfer" and, of course, AOL's increasing subscriber base. Included is an e-mail from one of my valued friends. He's a great guy (even though he's an attorney ;-) -- intelligent and perceptive. I believe he is representative of many others and based upon his experience will strongly consider investing in AOL. After numerous tries, I could not access the internet site to register for Ameritech, even after I downloaded the software. So I called Ameritech and sat on hold for @15 minutes before hanging up. Called back again yesterday, sat on hold for @8 minutes, then tried explaining my problem to a young female Detroit resident who I doubt even owns a computer. She said she'd send the CD-ROM but it will take two weeks. Even then, I wouldn't be able to connect to the site. So I said screw these people and just popped in an AOL disc that was lying around. I was up and running in about 3 minutes. See you soon. And I thought AOL was stupid for mailing everyone a free silver drink coaster... Chuck