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Technology Stocks : Qualcomm Incorporated (QCOM) -- Ignore unavailable to you. Want to Upgrade?


To: Jeff Vayda who wrote (19543)12/11/1998 8:33:00 AM
From: Michael Allard  Read Replies (3) | Respond to of 152472
 
Jeff:

Sprint does not sell an 800 Q Phone. Sprint sells only the 1900 Q Phone. Maybe if you asked QCOM about the 1900 instead of the 800 the stories would match better?



To: Jeff Vayda who wrote (19543)12/11/1998 5:53:00 PM
From: JGoren  Read Replies (1) | Respond to of 152472
 
Jeff Vayda. I echo the other answer. You asked the wrong thing to the wrong person who thought you were talking about something else; there was a lack of communication. Qcom's answer was correct.

Sprint PCS system does not use, and Sprint stores do not sell, the Q-800, which uses a difference frequency than Sprint. Sprint uses 1900 mhz., that is, the Q-1900. The store fellow was not knowledgeable and confused by your question. Second, the new Q-1900 with the new plastic is out and should now be available at most Sprint stores.

The Q-800 was not recalled; indeed, the problems in the Q plastic were corrected prior to Q-800's entry on the shelves. The Q-1900 was not produced for some period of time while the Q-800 was being introduced to the market--due to the need for a cdma Q that would operate in cdma and analog on Airtouch and some other systems.

There is nothing wrong with the Q-1900 software; the latest batch of Q-1900 were shipped to the Sprint stores without the software; the software arrived a little later, and the Sprint personnel merely install it when you buy the phone. My guess is that the software was not quite ready or a glitch was found, so Qcom shipped the phones. Delivering the software is a simple matter and takes a lot less time than shipping phones. Indeed, you can take an old phone in and Sprint will update your phone's firmware with the latest software update.