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Technology Stocks : Gateway (GTW) -- Ignore unavailable to you. Want to Upgrade?

To: IceShark who wrote (6932)	12/11/1998 2:36:00 PM
From: JSwanson	Read Replies (1) \| Respond to of 8002

>>One cannot contact a software "manufacturer" for free help. Soft saw to that when they junked reference books and help lines. In light of that the only possible entity to hold responsible is the box maker. That's an absolutely riduculus line of thought. Do you blame your TV manufacturer when your cable goes out. It's not GTW's fault if the software maker makes a user pay for support. I do not work for a software or hardware company and if I have a problem with something, either hardware or software, I read the manual and/or help files. If I can't solve the problem myself then I call/e-mail the software company. I have found that if you at least try to figure something out yourself they are much more willing to help. To blame Compaq, Dell or Gateway because Windows sucks or a comm program is difficult to use is riduculus.