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Non-Tech : E4L, Inc. (NYSE: ETV) -- Ignore unavailable to you. Want to Upgrade?


To: John WES who wrote (823)12/14/1998 8:22:00 AM
From: elg  Respond to of 1080
 
Test



To: John WES who wrote (823)12/14/1998 10:07:00 AM
From: Alexander20  Read Replies (2) | Respond to of 1080
 
FWIW, Here is the response I received from
E4L after I wrote to them complaining of slow service on their web site
and my inability to find what I was looking for:

<<Greetings!

Thank you for taking the time to email us at Netmarket.

We are sorry to hear that you are dissatisfied with our service. The
situation you explained is certainly not indicative of the satisfaction
we strive to provide. We have worked hard to make our site a valuable
asset. While we acknowledge that there are areas that still need
improvement, we have found that the vast majority of our members have
benefited from our services.

We do appreciate any constructive criticism you may have. This feedback
assists us in creating a more fundamentally sound product. We apologize
for any inconvenience you've experienced with our service. You can email
us anytime with your comments and suggestions, and you can rest assured
that they will be forwarded to the appropriate department for
consideration.

If you have any questions regarding Netmarket, please email us anytime
and we will be happy to assist you.

Thank you,

Patricia, Your Netmarket Representative>>

Netmarket??

I was encouraged that they responded quickly.