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Technology Stocks : Inference Corporation--Growing 100% and still inexpensive -- Ignore unavailable to you. Want to Upgrade?

To: T. Reilly who wrote (1078)	12/16/1998 10:47:00 AM
From: Luce Wildebeest	Respond to of 1246

This looks good for the company.... 12/16 08:25 Inference CBR Content Navigator 3.5 Named CLL CENTER Solutions INFR.O> Inference CBR Content Navigator 3.5 Named CLL CENTER Solutions Magazine Product of the Year NOVATO, Calif.--(BUSINESS WIRE)--Dec. 16, 1998--Inference Corporation (Nasdaq:INFR) today announced that its CBR Content Navigator 3.5, the foundation of Inference's recently announced k-Commerce product suite, has been named 1998 "Product of the Year" by CLL CENTER Solutions Magazine. The award will be formally announced in the January issue of the publication. "CLL CENTER Solutions Magazine initiated the Product of the Year award program to help our readers sort through the vast proliferation of new products and services that exist in the call center marketplace," said Rich Tehrani, Group Publisher, Technology Marketing Corporation (TMC) - the publisher of CLL CENTER Solutions Magazine. "Inference's CBR Content Navigator 3.5 deserves recognition for being the first call center software based entirely on Extensible Mark-up Language (XML). CBR 3.5 enables a company to organize its knowledge, make it accessible and then provide the answer the customer seeks via a powerful case-based reasoning engine." "Winning the CLL CENTER Solutions Product of the Year award clearly demonstrates that Inference is delivering the best possible solutions to our customers," said Charles W. Jepson, president and CEO of Inference Corporation. "We are delighted to receive this award." Inference Corporation Inference develops and markets the most advanced knowledge-based customer service solutions for Internet self-service and call centers used by over 500 customers worldwide. These solutions offer universal access to a comprehensive knowledge base that includes human experiences and documents via an intuitive, conversational interaction that replicates the best customer service representative to improve customer satisfaction, reduce support costs and accelerate growth. Headquartered in the San Francisco Bay Area, with international headquarters near London, England, Inference offers a complete line of consulting, support and training services from offices throughout North America and Europe. For further information contact Inference Corp. at 415/893-7200, send an e-mail to infoinference.com or visit inference.com. Note to Editors: The Inference logo, CBR Express and CasePoint are registered trademarks CBR Content Navigator and k-Commerce are trademarks of Inference Corporation. All other company names and products are trademarks or registered trademarks of their respective companies. --30--azs/sf* CONTACT: Inference Corp. Nobby Akiha, 415/893-7210 nobby.akihainference.com or Phase Two Strategies Kathleen Noonan, 415/772-8434 kathleen:noonanp2pr.com Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: businesswire.com (c) 1998 Business Wire