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Technology Stocks : AUTOHOME, Inc -- Ignore unavailable to you. Want to Upgrade?

To: sillen who wrote (3462)	12/19/1998 8:06:00 PM
From: andrew wu	Respond to of 29970

Your impression is very opposite as I have. If you could give me the phone# for the tech support, I'd like to try it to see if that's a different tech support group. Cheers, -andrew ============================================================== You are responding to this message from sillen on Dec 18 1998 11:44PM EST Don't know where you live but I must say my experience here (Lakewood, CO) is quite the contrary. From the technician that came and installed the "goods" to the people at tech support I have talked to. I was surprised by the knowledge when I called tech support and the guy even gave me some hints where to go and how to manage my account better. The customer service I have experienced so far has been 10 times better than TCI's customer service. I thought that was the general consent of the market? Am I wrong about some report circulating about better customer service provided by the ISPs? Later Sillen